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WorksheetsWaiver 1 Quiz
Total questions: 10
Worksheet time: 6mins
What is the term from linguistics given to a question that doesn't work because it leads to erroneous inferences?
mismatch query
ill-formed query
misinformed query
query-query
True or False: All reference interviews in their various guises can be defined as librarians ask questions for clarification of the full picture with the goal of linking the user to the right sources.
True
False
??
??
They way a user perceives the way the library works is called....
Assumption of work
Modes of the Library
Mental Models
None of these
True or False: "Whole collection readers' advisory services" is an inclusive vision of RA services that draws upon the libraries entire collection.
True
False
A person who won't use the system in system terms.
Bad User
No Good User
Bad Guy User
None of these
An important part of providing good service is understanding the user's (a)
READ stands for?
Reference Effects of Data
Reader Effort Assessment Data
Reference Effects all Data
Reference Effort Data Assessment
Peter Hernon and Charles McClure articulated this rule
30% Rule
55% Rule
75% Rule
None of these
Donald Norman and Phillip-Laird suggested what theory
Mental Models
55% Rule
Well-written Book
Who introduced the term "Whole collection readers' advisory service"
Neil Gaiman
Neal Matthews
Neil Wyatt
None of these
