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CG EXAM 3

Total questions: 37

Worksheet time: 19mins

Name
Class
Date
1.

Retail execution processes are only relevant to consumer goods cloud customers?

a)

TRUE

b)

FALSE

2.

Consumer goods require its own app to be downloaded for mobile users?

a)

TRUE

b)

FALSE

3.

Which of the following is not a section on the Visit Page?

a)

Store Information

b)

Planogram Compliance

c)

Notes Tab

d)

All of these are sections on the visit page

4.

Einstein object detection detects, identifies, and locates objects in images?

a)

TRUE

b)

FALSE

5.

In-store locations are required for planogram check tasks?

a)

TRUE

b)

FALSE

6.

Retail execution is a standalone SKU?

a)

TRUE

b)

FALSE

7.

How does the consumer goods cloud mobile app differ from the field service lightning app?

a)

The consumer goods cloud mobile app is built for field sales use cases for consumer goods

b)

The consumer goods cloud mobile app is part of the salesforce one mobile app rather than a new downloadable app.

c)

The consumer goods cloud mobile app is built on the consumer goods cloud standard data model and comes with out of the box integrations with various salesforce products including sales cloud

d)

All of these

e)

None of these

8.

If a field rep ends a visit without actually completing all of the mandatory activities, the status is registered as:

a)

Completed

b)

Planned

c)

Abandoned

d)

In progress

9.

A user can select any Salesforce Object to map using Salesforce Maps

a)

TRUE

b)

FALSE

10.

Which of the following is not an example of a Task?

a)

Inventory Check

b)

Promotion Check

c)

Planogram Check

d)

In-Store Survey

e)

All of these are example of tasks

11.

Which of the following scenarios may account for 0 KPIs in Inventory Check Task on the mobile app?

a)

Products are not associated with the store

b)

Products are not associated with the in-store locations in the store

c)

Retail Store KPIs are not defined for the given products & assessment indicators

d)

All of these

e)

None of these

12.

In-store locations are required for Promotion Check Tasks?

a)

TRUE

b)

FALSE

13.

KPIs/Assessment Indicators can be configured for a given task?

a)

TRUE

b)

FALSE

14.

Which of the following is not a step in the retail execution key process?

a)

Assign territory

b)

Take orders

c)

Review Store Visit

d)

Plan visits

e)

All of these are steps in the retail execution key process

15.

.- Each retail store needs its own account?

a)

TRUE

b)

FALSE

16.

The inventory check task allows field reps to capture information about which of the following?

a)

Comparison of actual units with target units

b)

All products

c)

Product KPIs

d)

Compliance of product placement in all in-store locations

e)

All of these

17.

Which of the following describes the grouping of all similar in-store locations across a store group?

a)

In-store location category

b)

Retail location group

c)

Retail Store

d)

In-store location

18.

An Assessment Task is an activity that you are responsible for when you are conducting a visit in a store?

a)

TRUE

b)

FALSE

19.

How are the surveys linked with Visits?

a)

By creating a survey invitation for the primary contact associated to the retail store

b)

By creating a survey invitation with the visit as the survey subject

c)

By creating a survey invitation with the retail store as the survey subject

All of these

d)

All of these

e)

None of these

20.

Category” is an important field in in-store location for which of the following reasons?

a)

⦁ It is mandatory to define “Category” within the in-store Location in order to perform inventory Check Tasks

b)

⦁ It is mandatory to define “Category” within a Retail Store KPI in order to refer to the in-store Locations of the Retail Stores

c)

⦁ It is mandatory to define “Category” within the in-store Location in order to perform Planogram Check Tasks

d)

⦁ All of these

e)

⦁ None of these

21.

Which of the following is not one of the three key aspects to a promotion?

a)

⦁ Promotion Channel

b)

⦁ Promotion Level

c)

⦁ KPI Compliances

d)

⦁ Assortment

22.

The Data Loader allows you to map information for which of the following associations?

a)

⦁ Products and Assortments

b)

⦁ Products and Store

c)

⦁ Assessment Task Definition

d)

⦁ Stores and In-store Location

e)

⦁ All of these

23.

If you want to assign tasks to your Field Reps where they can capture actuals against predefined targets, it's important that you create Retail Store Groups and associate store KPIs to them

a)

TRUE

b)

FALSE

24.

Which of the following objects in Retail Execution are associated with an account?

Store Assortments

a)

⦁ Store

b)

⦁ Contact

c)

⦁ Promotion Channel

d)

⦁ All of these

25.

Which of the following key capabilities accelerates planogram compliance checks with AI to allow Field Reps to spend less time on auditing activities and more time building relationships with customers?

a)

⦁ Visit Planning

b)

⦁ Visit Execution

c)

⦁ Einstein Vision for Consumer Goods Cloud

d)

⦁ Mobile Order Capture

26.

If you don’t enable Einstein Object Detection for your org. Field Reps can still manually capture actuals and perform the planogram check tasks?

a)

TRUE

b)

FALSE

27.

When scheduling a Visit to a retail store, you must apply “Action Plan” to the visit?

a)

TRUE

b)

FALSE

28.

Which of the following is not a key persona for Consumer Goods Cloud Retail Execution?

a)

⦁ Merchandiser

b)

⦁ Sales Operations

c)

⦁ Field Rep

d)

⦁ All of these are key personas for Consumer Goods Cloud Retail Execution

29.

When creating Visits, you can associate a store group to a visit?

a)

TRUE

b)

FALSE

30.

When should I consider pitching Consumer Goods Cloud over Sales/Service Cloud?

a)

⦁ My customer is from the Consumer Goods industry.

b)

⦁ My customer wants to streamline their retail/distributor execution processes.

c)

⦁ My customer wants to move away from a custom-built Retail Execution solution.

d)

⦁ My customer wants to benefit from Smart Selling innovations available with Consumer. Goods Cloud.

e)

⦁ All of these.

31.

.- Einstein Vision works only with Planogram Check Tasks?

a)

TRUE

b)

FALSE

32.

Visit Planning delivers which of the following business values?

a)

⦁ Cost reduction due to increased rep productivity resulting in increased store visits.

b)

⦁ Revenue growth through increased average order value (AOV), increased revenue per account, and/or increased order volume.

c)

⦁ Visit Planning delivers both of these business values.

33.

.- In-store Locations are required for Inventory Check Tasks?

a)

TRUE

b)

FALSE

34.

The Consumer Goods Cloud Retail Execution Application is a hybrid app that runs on the Salesforce Mobile App?

a)

TRUE

b)

FALSE

35.

The Sales Operations persona focuses on driving product sales through distribution and retail channels, working together to ensure that consumers are able to buy the products they want through the channels they want?

a)

TRUE

b)

FALSE

36.

Consumer Goods Cloud is a managed package on the top of the Salesforce Platform?

a)

TRUE

b)

FALSE

37.

Which of the following instances may account for 0 planograms in a Planogram Check Task on Salesforce Mobile App?

a)

⦁ Products are not associated with the Store

b)

⦁ Products are not associated with the in-store Locations of the related retail store

c)

⦁ Planogram (Image) is not associated with the in-store location of the related store

d)

⦁ All of these

e)

⦁ None of these