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Sales forecasting

Total questions: 36

Worksheet time: 18mins

Name
Class
Date
1.

Using past experience or past business data to forecast future sales is called

a)

Extrapolation

b)

Invention

c)

Depreciation

d)

Correlation

2.

Sales forecasting methods can be categorised into quantitative and qualitative techniques. Which of these is quantitative?

a)

Time series analysis

b)

Delphi technique

c)

Brainstorming

d)

Intuition

3.

Sales forecasting methods can be categorised into quantitative and qualitative techniques. Which of these is qualitative?

a)

Time series analysis

b)

Delphi technique

c)

Use of market research data

d)

Offshoring

4.

Calculate the moving average of these three months:

January 230

February 260

March 350

a)

320

b)

280

c)

960

d)

840

5.

Calculate the moving average of these three months:

January 120

February 128

March 142

a)

3900

b)

390

c)

130

d)

135

6.

Calculate the moving average of these three months:

January 152

February 131

March 179

a)

152

b)

156

c)

138

d)

154

7.

Correlation measures the relationship between two variables.

The relationship between supply and price is usually..

a)

Positive

b)

Negative

c)

No relationship

8.

Correlation measures the relationship between two variables.

The relationship between demand and price is usually..

a)

Positive

b)

Negative

c)

No relationship

9.

In order to extrapolate the data, _________ is drawn

a)

line of estimation

b)

line of best fit

c)

line of time-series

10.

Time series analysis is useful because...

a)

It helps the business to plan

b)

It is always 100% accurate

c)

It is less useful in the long term

d)

Success is not guaranteed

e)

It is always a good indicator of the future

11.

Time series analysis is useful because...

a)

It reduces the risk of unexpected surprises that could affect business performance

b)

It is always 100% accurate

c)

It is less useful in the long term

d)

Success is not guaranteed

e)

It is always a good indicator of the future

12.

Time series analysis is useful because...

a)

Human resources planning is needed

b)

It is always 100% accurate

c)

It is less useful in the long term

d)

Success is not guaranteed

e)

Historical data is not always a good indication of what might happen in the future

13.

However, time series analysis has some problems because...

a)

Human resources planning is needed

b)

It is always 100% accurate

c)

It helps financial planning including cash flow

d)

Success is not guaranteed

e)

It helps production planning

14.

However, time series analysis has some problems because...

a)

Human resources planning is needed

b)

It is always 100% accurate

c)

It helps financial planning including cash flow

d)

It is less useful in the long term

e)

It helps production planning

15.

Market research data includes:

a)

Surveys of consumers' intentions, direct sales information, test marketing

b)

Surveys of consumers' intentions, depreciation information, test marketing

c)

Surveys of consumers' intentions, spaniel information, social marketing

d)

Surveys of players' intentions, exchange rate information, inflation marketing

16.

Surveys of consumers' intentions include:

a)

...asking people directly what they intend to do in the future. Market research companies eg MINTEL may ask "Do you plan on going on holiday to Florida in the next 3 years?"

b)

...sales teams interacting closely with customers. Staff might notice trends and spot market changes, shifts in tastes, preferences and attitudes. Managers may collect this information and predict future sales

c)

.. testing consumers' response to a product before the full release of the product. The product may be released in a small geographical area, or to a small section of the target market eg films are test marketed before being put on general release.

d)

..... extrapolation of ONS data to estimate likely sales of a good or service. This is particularly useful in the third sector, although charities dislike having to pay for this information

17.

Direct sales information include:

a)

...asking people directly what they intend to do in the future. Market research companies eg MINTEL may ask "Do you plan on going on holiday to Florida in the next 3 years?"

b)

...sales teams interacting closely with customers. Staff might notice trends and spot market changes, shifts in tastes, preferences and attitudes. Managers may collect this information and predict future sales

c)

.. testing consumers' response to a product before the full release of the product. The product may be released in a small geographical area, or to a small section of the target market eg films are test marketed before being put on general release.

d)

..... extrapolation of ONS data to estimate likely sales of a good or service. This is particularly useful in the third sector, although charities dislike having to pay for this information

18.

Test marketing include:

a)

...asking people directly what they intend to do in the future. Market research companies eg MINTEL may ask "Do you plan on going on holiday to Florida in the next 3 years?"

b)

...sales teams interacting closely with customers. Staff might notice trends and spot market changes, shifts in tastes, preferences and attitudes. Managers may collect this information and predict future sales

c)

.. testing consumers' response to a product before the full release of the product. The product may be released in a small geographical area, or to a small section of the target market eg films are test marketed before being put on general release.

d)

..... extrapolation of ONS data to estimate likely sales of a good or service. This is particularly useful in the third sector, although charities dislike having to pay for this information

19.

Qualitative methods of sales forecasting include:

a)

The Delphi method, Brainstorming (thought showers), Intuition, Expert opinion

b)

The Delphi method, Brainstorming (thought showers), Estimation, Expert assumption

c)

The Daphne method, Brainstorming (thought showers), Intuition, Expert guarantees

d)

The Diana method, Brainstorming (thought showers), Intuition, Expert opinion

20.

The Delphi Method.....

a)

Based on researching the views of a panel of experts. The panel of experts complete a questionnaire. THe responses are analysed and a second questionnaire is developed from their answers to the first questionnaire.

b)

A subjective technique for generating new , useful ideas and promoting creative thinking. "The Problem Statement" is the basis for discussion. Eg "How can we improve this product to increase sales?" . Usually 6 to 12 participants. There are no wrong answers.

c)

Sometimes there is little historical data available - or the market is extremely volatile and unstable. Business Managers may use their "gut feeling" or intuition. Steve Jobs considered intuition to be "more powerful than intellect"

d)

A variety of information available on business issues. Some experts focus on internet marketing or the car industry or energy. Economists may focus on different industries. Weather specialists are consulted for crops. Useful for considering trends

21.

Expert opinion.....

a)

Based on researching the views of a panel of experts. The panel of experts complete a questionnaire. THe responses are analysed and a second questionnaire is developed from their answers to the first questionnaire.

b)

A subjective technique for generating new , useful ideas and promoting creative thinking. "The Problem Statement" is the basis for discussion. Eg "How can we improve this product to increase sales?" . Usually 6 to 12 participants. There are no wrong answers.

c)

Sometimes there is little historical data available - or the market is extremely volatile and unstable. Business Managers may use their "gut feeling" or intuition. Steve Jobs considered intuition to be "more powerful than intellect"

d)

A variety of information available on business issues. Some experts focus on internet marketing or the car industry or energy. Economists may focus on different industries. Weather specialists are consulted for crops. Useful for considering trends

22.

Brainstorming (thought showers).....

a)

Based on researching the views of a panel of experts. The panel of experts complete a questionnaire. THe responses are analysed and a second questionnaire is developed from their answers to the first questionnaire.

b)

A subjective technique for generating new , useful ideas and promoting creative thinking. "The Problem Statement" is the basis for discussion. Eg "How can we improve this product to increase sales?" . Usually 6 to 12 participants. There are no wrong answers.

c)

Sometimes there is little historical data available - or the market is extremely volatile and unstable. Business Managers may use their "gut feeling" or intuition. Steve Jobs considered intuition to be "more powerful than intellect"

d)

A variety of information available on business issues. Some experts focus on internet marketing or the car industry or energy. Economists may focus on different industries. Weather specialists are consulted for crops. Useful for considering trends

23.

Intuition.....

a)

Based on researching the views of a panel of experts. The panel of experts complete a questionnaire. THe responses are analysed and a second questionnaire is developed from their answers to the first questionnaire.

b)

A subjective technique for generating new , useful ideas and promoting creative thinking. "The Problem Statement" is the basis for discussion. Eg "How can we improve this product to increase sales?" . Usually 6 to 12 participants. There are no wrong answers.

c)

Sometimes there is little historical data available - or the market is extremely volatile and unstable. Business Managers may use their "gut feeling" or intuition. Steve Jobs considered intuition to be "more powerful than intellect"

d)

A variety of information available on business issues. Some experts focus on internet marketing or the car industry or energy. Economists may focus on different industries. Weather specialists are consulted for crops. Useful for considering trends

24.

Advantages of using the Delphi method

a)

This is a structured way to enable experts to arrive at a forecast which is likely to be more accurate than forecasts of an unstructured group or an individual

b)

Will take a substantial period of time

c)

It assumes that experts are willing to come to a consensus and allow their opinions to be altered by the views of other experts

d)

Monetary payments made to the experts may lead to bias in the results of the study

25.

Disadvantages of using the Delphi method

a)

It is flexible enough to be used in a variety of situations and applied to a range of complex problems

b)

Participants have time to think about their answers leading to a better quality of response

c)

It assumes that experts are willing to come to a consensus and allow their opinions to be altered by the views of other experts

d)

A record of expert responses are created that can be used when needed

26.

Time series analysis includes: seasonal analysis

a)

Sales are measured on a weekly or monthly basis to examine the seasonality of sales eg ice cream sales

b)

Focus on long term data, collected over a number of years. What is the general trend? Rising? Falling?

c)

Long term figures are used to examine the trend of sales within the economic cycle

d)

this attempts to analyse unusual or extreme sales figures for example. Why has this abnormal level of demand occured?

27.

Time series analysis includes: trend analysis

a)

Sales are measured on a weekly or monthly basis to examine the seasonality of sales eg ice cream sales

b)

Focus on long term data, collected over a number of years. What is the general trend? Rising? Falling?

c)

Long term figures are used to examine the trend of sales within the economic cycle

d)

this attempts to analyse unusual or extreme sales figures for example. Why has this abnormal level of demand occured?

28.

Time series analysis includes: cycle analysis

a)

Sales are measured on a weekly or monthly basis to examine the seasonality of sales eg ice cream sales

b)

Focus on long term data, collected over a number of years. What is the general trend? Rising? Falling?

c)

Long term figures are used to examine the trend of sales within the economic cycle

d)

this attempts to analyse unusual or extreme sales figures for example. Why has this abnormal level of demand occured?

29.

Time series analysis includes: random factor analysis

a)

Sales are measured on a weekly or monthly basis to examine the seasonality of sales eg ice cream sales

b)

Focus on long term data, collected over a number of years. What is the general trend? Rising? Falling?

c)

Long term figures are used to examine the trend of sales within the economic cycle

d)

this attempts to analyse unusual or extreme sales figures for example. Why has this abnormal level of demand occured?

30.

If PED is inelastic, what should businesses do to increase revenue?

a)

Increase the price

b)

Decrease the price

c)

Reduce demand

d)

Cut advertising

31.

If PED is elastic, what should businesses do to increase revenue?

a)

Increase the price

b)

Decrease the price

c)

Reduce demand

d)

Cut advertising

32.

If YED is +3 ELASTIC, the good is

a)

a luxury

b)

normal

c)

inferior

33.

If YED is +0.8 INELASTIC, the good is

a)

a luxury

b)

normal

c)

inferior

34.

If YED is -2.8 NEGATIVE, the good is

a)

a luxury

b)

normal

c)

inferior

35.

If YED for a product is -2.8, and the economy is in a recession, demand will

a)

increase

b)

stay the same

c)

fall

36.

If YED for a product is +4.5, and the economy is in a recession, demand will

a)

increase

b)

stay the same

c)

fall