WorksheetsHMPE 4 - Introduction to Front Office Quiz
Total questions: 10
Worksheet time: 5mins
Front Office Department is considered as the following, EXCEPT:
nerve center
heart
liaison
shock absorber
This uniformed services is responsible for parking the car in its designated area.
valet parker
door attendant
shuttle driver
concierge
Front Office activity in which guests made their reservations already.
bell service
offer accomodation
sell guests rooms
confirm offer
Hotel category in which in is consist of 1-50 rooms.
large hotel
medium-large hotel
small hotel
medium hotel
This staff is responsible in opening and closing the door for the guests.
PBX
valet parker
door attendant
bellstand
When guest depart from the hotel, front office activities is:
bid guest goodbye
confirm offer
finalize account
sell guest room
Hotel category that includes 250 rooms and above.
large hotel
medium-large hotel
small hotel
medium hotel
Sections in the Front Office Department includes the following, EXCEPT:
Business Center
billing
back of the house
reception
This staff is responsible in dropping and picking up of guests in a specific location.
bellstand
concierge
shuttle driver
door attendant
The reception is responsible for the following, EXCEPT:
key
information
registration
valet
