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WorksheetsGLOBALIZATION AND THE FUTURE OF HOSPITALITY
Total questions: 15
Worksheet time: 5mins
Many outside forces can affect the future of hospitality industry such as economic recession, war, terrorism, rising oil prices, political forces, economic expansion in Asia.
True
False
The Tourism industry is not impacted quickly by changes of the global economy.
True
False
In business cycle, ___________ phase shows growth, economic activity increases, rising gross domestic product (GDP), higher levels of employment & job creation.
Expansion
Peak
Contraction
Trough
In this phase, developer or investor expects return on investment (ROI), ROI is a performance measure to evaluate the efficiency of an investment, Investment returns vary during growth and retraction periods.
Expansion
Peak
Contraction
Trough
There is a decline in an economy in this phase, falling GDP, higher unemployment, fewer new jobs, sluggish sales of goods & services.
Expansion
Peak
Contraction
Trough
This phase is the optimal time for an entrepreneur to buy & develop a hotel because values maybe lower for the real estate, may require significant cash flow reserves to sustain until economic recovery occurs.
Expansion
Peak
Contraction
Trough
______________ is a statistical study of characteristics of human populations used to identify markets. Characteristics include size & growth of population, distribution, education background, size of family, family income, ethnic background, age & gender.
Demographic
Socioeconomic
Technological
Economic
____________ relates to the study of human social behavior or lifestyles.
Demographic
Socioeconomic
Economic
Technological
________________ is the study of production, consumption, and distribution of goods & services.
Demographic
Socioeconomic
Economic
Technological
Technology has the below influences on the hospitality network and its guest, except:
The use of technology has enhanced the production of services and making tasks faster and easier to perform.
Technology has also enhanced guest comfort & safety through inventions.
Technology has facilitated people’s ability to travel.
Technology has limit the information search for travel planning.
The older workers bring a positive impact to the job as below, except:
They have fewer absenteeism than younger workers.
They are less likely to leave their jobs.
They experiences more job-related stress.
They are more satisfied with their jobs.
Below are the ways on how to deal with special employee, except:
Learn how to recognize the work competencies of those physically & mentally challenged.
Redesign jobs for employees with progressive disabilities.
Hire professional specially trained to work with them.
Develop gap between the special employee and usual employees.
Innovation comes in the form of new or improved food service equipment designed to fit below purpose, except:
Improve operating efficiency
Conserve energy
Sustain production over time
New kitchen design that makes preparation process more complicated
In cash-based operations such as restaurant, management system integrated with point-of-sale terminals & perform the following functions, except:
Tracking sales by menu item & menu mix
Estimating production requirements on the basis of sales histories
Calculating inventory replenishment needs
Stop transmitting sales information to corporate offices
___________ is defined as travel experiences that focus on nature-related destinations and are designed to have a minimal impact on the environment.
Ecotourism
Medical tourism
Spa tourism
Heritage tourism
