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DEMC 1033 OCT 2024 QUIZ 1

Total questions: 15

Worksheet time: 23mins

Name
Class
Date
1.

What is the definition of perception?

a)

The process by which individuals select, organize, and interpret the input from their senses to give meaning and order to the world around them.

b)

The process of give attention to others.

c)

The steps by a person to choose from right or wrong in order to show the world around them.

d)

The theory that makes people understand about themselves.

2.

Which of the following is NOT perceptual process?

a)

Attention

b)

Organization

c)

Respond

d)

Retrieval

3.

Drawing a general impression based on a single characteristics are refer to ______ .

a)

Similar-to-me effect

b)

Contrast effect

c)

Halo effect

d)

Prjection

4.

Stereotypes refers to __________ .

a)

Comparing the person you are evaluating with others who performed better or worse

b)

Focusing on a particular aspect and ignoring others when encountering another person or situation.

c)

Belief that all members of a specific group have similar characteristics and to behave in the same way

d)

Perceiving others who are similar in a more positive light

5.

If a supervisor praises an employee for doing a task, he/she increases the frequency of doing that task again. The situation refers to _____ .

a)

punishment

b)

positive reinforcement

c)

extinction

d)

negative reinforcement

6.

Constantly being reminded to be more productive, often seen as nagging or badgering by employees refers to _____ .

a)

punishment

b)

positive reinforcement

c)

extinction

d)

negative reinforcement

7.

At a customer service center, a worker isn’t answering enough phone calls. The boss calls the worker into his office and cut his pay for his bad performance. The scenario refers to ----- .

a)

punishment

b)

positive reinforcement

c)

negative reinforcement

d)

extinction

8.

_____ is a strategy in which employees are neither praised nor reprimanded for their work product, behavior or team interaction.

a)

Punishment

b)

Positive reinforcement

c)

Extinction

d)

Negative reinforcement

9.

Which of the following is most likely to influence the way a manager perceives an employee’s performance?

a)

The employee’s personality type

b)

The manager's mood and emotions

c)

The job description

d)

The employee's years of experience

10.

Which of the following statements is TRUE regarding the relationship between perception and organizational behavior?

a)

Perception has no impact on organizational behavior because it is based on objective facts.

b)

Perception influences how employees interact with each other and with management.

c)

Perception only affects the way leaders behave, not other employees.

d)

Organizational behavior is shaped by rational, unbiased decision-making processes, not perception.

11.

The first step in the perceptual process is:

a)

Organizing the information

b)

Interpreting the information

c)

Selecting the information

d)

Evaluating the information

12.

A manager using "positive reinforcement" aims to:

a)

Remove negative behaviors by applying consequences

b)

Increase desirable behavior by providing rewards

c)

Decrease the frequency of undesirable behavior by ignoring it

d)

Discourage employees from engaging in risk-taking activities

13.

Which of the following best describes the contrast effect in misperception?

a)

Judging an individual based on a comparison with another person or group

b)

Viewing behavior through a lens of personal bias

c)

Assuming that the behavior of one person reflects the behavior of a whole group

d)

Making judgments about a person based solely on their appearance

14.

Misperception can lead to which of the following consequences in the workplace?

a)

Improved communication and teamwork

b)

Increased trust and transparency

c)

Reduced motivation and decreased job satisfaction

d)

Enhanced creativity and innovation

15.

The fundamental attribution error refers to:

a)

The tendency to attribute others' negative behavior to internal factors while attributing one's own negative behavior to external circumstances

b)

The tendency to make accurate attributions about other people's behavior

c)

The tendency to overestimate the importance of external factors in explaining one’s own behavior

d)

The process of attributing positive outcomes to external factors