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Communication

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

Who is considered the sender?

a)

The person listening

b)

The person speaking

c)

The person mailing it out

d)

The person receiving

2.

Which communication style is this: delivering messages simply and clearly, checking for signs of active listening, and thinking about what to say before speaking.

a)

Non-verbal

b)

verbal

c)

electronic

d)

active listening

3.

What is taking ownership?

a)

a person takes responsibility for his/her own feelings and behaviors rather than blaming others

b)

A factor for building negative relationships

c)

Claiming what personal belongings are yours

d)

Being bossy and telling others what to do

4.

Which communication style is this: aim to hurt or put down other people and show disrespect.

a)

Passive

b)

Aggressive

c)

Assertive

d)

Verbal

5.

Which communication style is this: straightforward and avoids hidden meanings or agendas.

a)

Passive

b)

Active Listening

c)

Verbal

d)

Assertive

6.

Which communication style is this: avoid conflict by not saying what is felt, thought, or desired.

a)

Assertive

b)

Active Listening

c)

Aggressive

d)

Passive

7.

Which communication style is this: paying attention to the speaker, not interrupting the speaker, restating ideas, and asking questions.

a)

Verbal

b)

Assertive

c)

Active listening

d)

passive

8.

Which communication style is this: communication using facial expressions, gestures, and body movements.

a)

Verbal

b)

Non-verbal

c)

Passive

d)

Active Listening

9.

What are the factors for building positive relationships?

a)

Taking ownership in the relationship

b)

Being an active listener

c)

Using assertive communication

d)

All of the above

10.

If verbal and nonverbal messages do not match, the receiver gets a _______ message.

a)

Positive

b)

Negative

c)

Clear

d)

Mixed