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Total questions: 20

Worksheet time: 13mins

Name
Class
Date
1.

Which of the following are features of the opportunity workspace?

(3 options)

a)

View the sales path for the opportunity

b)

Update the opportunity Amount and Close Date

c)

Send an email related to the opportunity

d)

Use the "Activity History" related list in the Activity Timeline view

e)

Create a unique set of sales stages for each opportunity

2.

A user has reported that they do not see the "Contact Type" field on the contact detail page. What should the Salesforce Administrator check first?

a)

The role assigned to the user

b)

The contact page layout assigned to the user

c)

Field level security assigned to the user

d)

The contact page layout displayed for the profile assigned to the user

3.

User A owns a record of a custom object, but User B can see this record. Which of these scenarios would allow User B to see the record?

a)

User B has ”Read” permission on the custom object, the org-wide default is set to Private, and User B’s profile can view the custom object’s Page Layout

b)

User B has “View All” permission on the custom object and the org-wide default is set to Private

c)

User B has no permissions on the custom object, but the org-wide default is set to Read/Write

d)

User B has no permissions on the custom object and the org-wide default is set to Private, but there is an owner-based sharing rule that shares all records owned by User A with all other users in the org

4.

Which are true about permission set groups?

(2 options)

a)

A permission set group can contain one muting permission set to limit permissions

b)

A permission set group can contain multiple muting permission sets to limit permissions

c)

A permission set group can be applied to a User

d)

A permission set group can be applied to an Account

5.

Which of the following is correct about Master-detail relationships?

(Choose 3 options)

a)

Master-Detail relationships cannot have roll-up summary fields

b)

The Master field is required on the Detail object

c)

The Detail’s record access is inherited from the Master (Controlled By Parent)

d)

The Detail record is deleted when the Master record is deleted

e)

Standard objects can be the detail object in a master detail

6.

Formula fields cannot be used in roll-up summary fields when the formula contains a reference to another object

a)

True

b)

False

7.

Roll-up summary fields contain aggregated child data, while formula fields can be used to reference parent and grandparent record data

a)

True

b)

False

8.

Contacts have a hierarchy with possible parent and child Contacts

a)

True

b)

False

9.

Formula fields can display an uploaded image on record pages using the IMAGE function

a)

True

b)

False

10.

Which of the following statements is correct about Person Accounts

(choose 2 options)

a)

Once Person Accounts are enabled, they can't be disabled

b)

These Accounts do not appear in the Account hierarchy

c)

Person Accounts can be enable and disable in Setup menu

11.

Which of the following statements is correct about Lead and Opportunities

(choose 3 options)

a)

When a Lead is converted, a Contact, Account, and an Opportunity and Task are created from the Lead

b)

Lead fields can be mapped to Contact, Account and Opportunity fields

c)

Opportunities are a child of Account, so many Opportunities can belong to one Account

d)

Opportunity record pages can have a customized Sales path with the ability to set fields on each Sales path stage

12.

Which are true about Opportunities?

(choose 3 options)

a)

Quotes are child of Opportunity

b)

Contracts can't be attached on the Opportunity record page

c)

An Opportunity Product juntion object can be create to track the products being sold

d)

Multiple Quotes can be attached to an Opportunity

13.

When Campaign Influence is enabled, it measures the influence of Opportunities on Campaigns

a)

True

b)

False

14.

Regarding Change Sets select the true options

(choose 2 options)

a)

Change Sets can deploy data and metadata

b)

Change Sets cannot be edited after uploading in both the source and target orgs

c)

Change Sets cannot be use to delete metadata.

d)

Change Sets can add, update and delete metadata

15.

Which report type can use Cross - Object formulas

a)

Tabular

b)

Summary

c)

Matrix

d)

Joined

16.

Which of these should be used to prevent a Contact from being saved when a custom “acceptedAgreement” checkbox isn’t checked?

a)

Formula field

b)

Validation rule

c)

Apex trigger

d)

Workflow that sends an email to the user to delete the created Contact

17.

Which of the following can be accomplished with a Workflow Rule?

(Select 2 options)

a)

Updating child record fields

b)

Sending an email alert

c)

Updating parent record fields

d)

Submitting an approval process

18.

Which of the following can accomplish this scenario: When an Account’s description field is set, set the description field on all of that Account’s child Contacts to the Account’s description.

(Choose 3 options)

a)

Approval Process

b)

Workflow

c)

Process

d)

Flow

e)

Apex Trigger

19.

Which report format use rows and columns?

(a)  

20.

Which feature can be used to alert the support manager via email if a high-priority case has not been closed after 24 hours from case creation?

(a)