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WorksheetsChap1 Intro HRM (MGTP 2)
Total questions: 10
Worksheet time: 15mins
Personnel activities associated with human resource management most likely include all of the following EXCEPT ________.
orienting and training new employees
appraising employee performance
building employee commitment
developing customer relationships
Which of the following best explains why human resource management is important to all managers?
Technological changes and global competition require clear organization charts
Sophisticated accounting controls are supported by human resource managers.
An enthusiastic labor force is likely to provide financial support to local unions.
Investing in human capital enables managers to achieve positive results for the firm.
According to experts, the primary hindrance to a firm's productivity is its inability to______________
establish effective manufacturing facilities
acquire and maintain human capital
use advanced accounting controls
attain adequate cash and credit
________ is the right to make decisions, to direct the work of others, and to give orders.
Leadership
Authority
Management
Responsibility
Which of the following best defines line authority?
management over a small staff in a public firm
management with flexible decision-making powers
a manager's right to advise other managers or employees
a manager's right to issue orders to other managers or employees
) In most organizations, human resource managers are categorized as ________, who assist and advise ________ in areas like recruiting, hiring, and compensation.
staff managers; line managers
line managers; middle managers
line managers; staff managers
functional managers; staff managers
Gerard is authorized to direct the work of subordinates and is responsible for accomplishing the organization's tasks. Gerard is most likely a ________.
training specialist
staff manager
line manager
recruiter
Which of the following has historically been an integral part of every line manager's duties?
responding to customer complaints
handling personnel issues
creating personnel policies
establishing dress codes
A line manager's human resource responsibilities most likely include all of the following EXCEPT ________.
maintaining department morale
controlling labor costs
protecting employees' health
marketing new products and services
Which of the following refers to the authority exerted by an HR manager as coordinator of personnel activities?
staff authority
line authority
functional authority
corporate authority
