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Professionalism

Total questions: 34

Worksheet time: 59mins

Name
Class
Date
1.

A (a)   is someone who is an expert in their field of study or area of work.

2.

Professionalism includes

a)

Appearance, Body Language and First Impressions

b)

Attitude and Respect

c)

Communication

d)

Work Ethic and Accountability

e)

All of the above

3.

Is it possible to be a professional and not show professionalism? Explain your answer.

4 lines
4.

TRUE or FALSE. The way a person looks and dresses is a form of nonverbal communication. Explain your answer.

4 lines
5.

How does your professional appearance impact your career?

a)

Your appearance does not affect your career.

b)

Your appearance strongly influences other people's perceptions of your suitability for hire or promotion.

c)

As long as you have a strong resume, your appearance should not really matter.

d)

Your appearance matters mostly if you are in the business sector.

6.

In class, we talked about how people make a decision on their first impression of someone within in the first

a)

60 seconds

b)

30 seconds

c)

10 seconds

d)

7 seconds

7.

When meeting someone for the first time, you should shake a person's hand

a)

by softly grabbing their hand to prevent from hurting them

b)

by holding their fingertips rather than the palm and shake in up and down motion

c)

by firmly grabbing their whole hand and shake for 2 seconds

d)

by squeezing their hand extra tight to show confidence

e)

by shaking their hand firmly until the other person lets go

8.

All are common first impression mistakes EXCEPT

a)

making good conversation about recent local politics

b)

making eye contact and friendly conversation with the people in the waiting room

c)

glancing at your phone to see an incoming text/call

d)

chewing gum while playing with your hair

e)

standing 5 feet away from someone when introducing yourself

9.

Which dress code does this clothing represent?

a)

Business Casual

b)

Casual

c)

Formal

d)

Business Formal or Business Informal

e)

Dressy Casual

10.

List 5 personal hygiene tips to help with a person's professionalism.

4 lines
11.

Match the following professionalism terms

a)

Etiquette

1.

Guides actions of manners at work

b)

Dress Code

2.

policy stating what's acceptable at work

c)

Hygiene

3.

practices conducive to maintain health, prevent disease

d)

Posture

4.

position in which someone holds their body when sitting or standing

12.

Which dress code is represented in the picture?

a)

Business Formal

b)

Dressy Casual

c)

Semi-Formal

d)

Formal

13.

Choose the best outfit that a person should wear to a company picnic

a)
b)
c)
d)
14.

Which of the following is the most professional to say during the situation below: Someone asks you a question and you don't know the answer

a)

"I don't know."

b)

"I'm sorry. I am not sure."

c)

"I am not sure, but I can find out."

d)

"That is not my department and I am sorry I can't help you."

15.

According to the video you watched in class, what is the order in which you should iron a shirt?

a)

collar, yoke, sleeve/cuffs

b)

sleeve, between buttons, front of shirt

c)

front of shirt, back of shirt, sleeves

d)

sleeve, collar, yoke

e)

collar, sleeve, front of shirt

16.

According to the video you watched in class, what should you do first when ironing pants?

a)

Iron the pockets

b)

Iron the zipper

c)

Iron the hem

d)

Iron the pant leg one at a time

17.

List 3 ways in which a pediatrician (child doctor) exhibits professionalism in their job.

4 lines
18.

List 3 ways in which a car salesperson must exhibit professionalism in their job.

4 lines
19.

You are invited to a company event and they tell you the dress code is DRESSY CASUAL. As a woman or a man, how should you dress for this work event?

4 lines
20.

List 5 tips to help keep your clothes in great condition.

4 lines
21.

Which of the following should you bring into an interview with you? Check all that apply.

a)

Cellphone

b)

Resume

c)

Confident and smiling personality

d)

Sunglasses

e)

Earbuds

22.

Make sure to not wear too much (a)   to an interview because it can be very distracting.

23.

List 2 strategies you can use to handle the following situation professionally.

"When trying to communicate important information to a co-worker you feel they are not listening to you and you feel they did not retain much of the information you gave to him or her."

4 lines
24.

List 2 strategies you can use to handle the following situation professionally.

"You have a new employee at work and want to make them feel welcomed and help them settle in to their new job."

4 lines
25.

In class, which first impression mistake did we say was the worst?

a)

Not remebering someone's name

b)

Not maintaining personal space

c)

Fiddling with your hands

d)

Being late

e)

Bringing your phone into the interview room

26.

What are 3 ways an employee can avoid gossip?

4 lines
27.

The number one way an employer can prevent gossip from happening at the workplace is to

(a)  

28.

List 4 Basic Office Etiquette tips we discussed in class.

4 lines
29.

Two ways to sort laundry to be washed are

(a)  

30.

Match the following dress codes to the proper event

a)

Dressy Casual

1.

Evening dinner party at Bosses' house

b)

Formal

2.

Black Tie Fundraiser

c)

Business Casual

3.

Dress down day at a management firm

d)

Business Informal

4.

Day in court for lawyer

e)

Casual

5.

Company picnic

31.

Your boss has just introduced you to a new colleague, Josh. You will be working with him together on a budgeting project. What should you say to Josh after you are introduced?

4 lines
32.

EXTRA CREDIT: How often should you go to the dentist for a checkup?

4 lines
33.

EXTRA CREDIT: Explain how living an altruistic lifestyle relates to professionalism.

4 lines
34.

EXTRA CREDIT: When referring to etiquette, what two word phrases make a significant difference of how others think of you?

4 lines