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ALLSTARS Henyo Part II

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

What is your action When serving Hot beverage or Cup Noodles to Guest infant?

a)

If you were the crew attending: Refuse and apologize as it is for their own safety

b)

If you were the crew attending: Persuade to buy any other snacks that is not hot. If they insist, serve them.

c)

If you were the crew: Persuade to buy any other snacks that is not hot. If they insist, inform SCC/P1 about the situation

d)

If you were the crew: Persuade to buy any other snacks that is not hot. if they insist, you tell them it will be at their own risk. then inform P1/SCC

2.

For lithium battery fire: Place the bag on the lavatory floor with closure flaps ______ ____ and block the lavatory

(a)  

3.

Encircle the part where you can see the Manual Inflation Handle, once the Hatch was opened

4.

You're taking 2 sectors flight, you got Php 15,000.00 total sales. How much of a crewcoins you will receive?

a)

4 coins

b)

10 coins

c)

8 coins

d)

12 coins

5.

are therefore used to disseminate operational information of general interest or additional guidance to crew

a)

Flight Operations Circulars

b)

Cabin Crew Notices

c)

Cabin Crew Memo

d)

Cabin Crew safety circular

6.

If you are the P2, what is the Phraseology used to report arming of door?

(a)  

7.

This an Interior Emergency Lighting called?

a)

Exit Location Light

b)

Exit Markers

c)

Exit Locator Signs

d)

Exit Signs

8.

What does Crew Resource Management (CRM) aims for?

a)

Human Factors Awareness

b)

Safe and Efficient Operation

c)

Just Culture

d)

Safety Policy

9.

How much is the Seatbelt Keychain?

a)

Php 250.00

b)

Php 350.00

c)

Php 280.00

d)

Php 120.00

10.

Total minutes of Boarding - Settling Passenger?

a)

Maximum of 8 minutes

b)

Maximum of 12 minutes

c)

Maximum of 10 minutes

d)

Maximum of 5 minutes