Traditional View of leadership is.. ?

...........first created the theory in 1954 when writing his book ‘The Practice of Management’ . It was popular in industry in the 1960’s

SMART objectives are?

Name of the person created MBO (Management by objectives)

A style of leadership that adapts to each situation. It believes that one style of leadership cannot be used and that the leader needs to keep changing in relation to the situation they are in is.....?

Who created the model of Situational Leadership during the mid 1970s?

Telling someone what to do is ...?

Providing support and discussing the task whilst giving emotional support to the individual is....?

This model was created by observing the actions and behaviours of many leaders. 

This leadership model focuses on supervision, organisation, and employee performance.

Theory of "continuum of leadership behaviour" was created by ?

Functions of management​...

Ensuring tasks and activities run in a timely and effective manner to ensure smooth operations is...?

Pros of what Reduces management stress and workload.​

Allows senior management to focus on key tasks.​

Subordinates are empowered and motivated.​

Better decisions or use of resources (potentially).​

Good method of on-the-job training.

Stakeholders are ...?

A culture usually starts with an organisation setting out their business vision, .............. and values/ethos

Which one is IKEA mission ?

.....................are moral guidelines that govern good behaviour.

Tall structure is ...?

.......are the things we learn that help us carry out tasks

creating targets and goals for individuals e.g. increase your sales by 10% by September 2018 is ...?

...........intelligence is the ability to identify and manage your own emotions and the emotions of others.​

Source

 Self-awareness​

 Self-regulation​

 Motivation​

 Empathy​

 Social skills are element of .....?

This leader will get things done and make changes quickly

Leaders that inspire and motivate due to their charm and personality are....?

Advantage of being Autocratic leader can be.....

Cons of being Transactional Leader can be .....

Which leadership style is suitable? 

For Creative situations​

Where teamwork is important​

When time is not an issue

Which leadership style is suitable? 

When a quick decision needs to be made​

Emergencies​

When employees need lots of direction

Which leadership style is suitable?

For Highly skilled workforce

Which leadership style is suitable?

When employees are in need of being listened to

...... within an organisation are its people (employees).​

They are classed as a resource and are a factor of production. 

.......... is the management of people by a business to meet the strategic objectives of the business.

.............. is a method by which a business forecasts how many and what type of employees it needs now and in the future, matching the right type of employees to the needs of the business.

...... in business means the integration of operations, processes and strategies into diverse cultures, products, services and ideas.

The number of workers who leave an organisation taking into account employees who -​

Resign – the employee decides to leave the company​

Attrition – when an employee leaves due to natural reasons e.g. retirement​

Dismissal – the company decides to ask the employee to leave

Formula for calculating rate of labour turnover​

Formula for calculating rate of absenteeism

A......... is the proportion of employees not at work on a given day

Last year, a business employing 250 staff had 15 staff absent. Calculate the rate of absenteeism last year.

Last year, a business lost 1,560 days due to staff being absent. The business employed 300 staff during that period and each member of staff should have worked 260 days. Calculate the rate of absenteeism last year

Jasmine’s Florist employs on average 112 people per year. Last year 22 people left.  Calculate the labour turnover

Carlton Climbing wall dismissed 1 person and 1 person retired in 2017. 10 people resigned.  The average number of people employed in 2017 was 68.

The process of identifying the need for a job, defining the requirements of the position and the job holder, ​

advertising the position and choosing the most appropriate person to fill the vacant post.​

when the business looks to fill the vacancy from within its existing workforce

Outside people bring in new ideas is advantage of what type of recruitment?

Limits number of potential applicants is a con of which type of recruitment?

Delegating one or more business processes to an external provider, which then owns, manages and administers the selected processes to an agreed standard

Internal factors influencing change

Internal factors influencing change

External factors influencing change

Which stakeholder is interested in "Value for money​

Product quality & customer service"

management tool used to monitor, review and evaluate staff performance against a set of targets aligned with the business objectives​

allows staff to improve and widen their skill and knowledge base to ensure that they can contribute as positively as possible to the performance of the organisation

teach employees additional skills and expand their capabilities, which can act as a key motivator and give the business more flexibility 

changing the skill set of employees to ensure that they are aligned with business needs and are up to date; this can ensure staff remain motivated and productive, but also helps to increase staff retention

Created 14 Principles of Management, identified the skills that were needed to manage well. As well as inspiring much of today's management theory, they offer tips that you can still implement in your organization