WorksheetsKnow Your Client
Total questions: 20
Worksheet time: 7mins
Who is the President & Chief Executive Officer of Altafiber?
KEVIN J. MURRAY
LEIGH R. FOX
TIM J. BECK
JOSHUA T. DUCKWORTH
Who is the Chief Security Officer in Altafiber?
Kevin Murray
Tony Schwartz
Pat Rupich
Paula Papke
What is the complete name of Luke?
LUKE BURTON
LANCE K BURTON
LEVAR BURTON Jr.
LUTHER W BURTON
What is the complete name of Libby?
LIBBY COOPER
LENNY B COOPER
ELIZABETH B COOPER
ALEX B COOPER
What is the Response SLA defined for a P2 incident?
15 Mins
20 Mins
30 Mins
60 Mins
How many types of Metal Classifications are defined for applications in service catalog?
1
4
3
8
What was the first name of Altafiber when founded?
Bell Telephone Company
Cincinnati Bell Inc.
City and Suburban Telegraph Association
Cincinnati and Suburban Bell Telephone Company
What is the minimum % of Client Satisfaction defined in agreement with Altafiber?
3.5
3
4
2.5
What is the Resolution SLA defined for a P1?
2 Hours
8 Hours
6 Hours
4 Hours
In which state Cincinnati city is located ?
Kentukcy
Hawaii
Indiana
Ohio
Who is the Client Account Lead for Altafiber Project?
Siva Iyer
Heather Morgan
Devid Redlich
Pamela Woods
What is the deadline to Submit RCA for a P1 Incident to Client?
5 Business Days
7 Business Days
10 Business Days
15 Business Days
What is Accenture Security Operations Center's Hotline number?
+1.202.728.0647
+1.202.728.0645
+1.202.728.0654
+1.202.728.0635
From what word is derived the word Accenture?
Acclaim the future
Acting for the future
Accent on the Future
Act on the Future
What is the deadline to Submit RCA for a P2 Incident to Client?
5 Business Days
7 Business Days
10 Business Days
15 Business Days
As per the Global policy on CBT Domains everyone should change their password in?
45 Days
30 Days
60 Days
50 Days
How may Technology Quotient training are updated on Mylearning Portal till now?
10
11
12
13
Who is the Technical Account Lead for Altafiber Project?
Siva Iyer
Heather Morgan
David Redlich
Sunanda Raju
Who is the CEO of Accenture?
Pierre Nanterme
David P. Rowland
Julie Sweet
David Droga
What is the elaboration of the word "MOTD" ? MOTD word is used by SD in Major Incident Management.
Moment of the Day
Message of the Day
Major Incident of the Day
Message of the Date
