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Cultural Diversity in Business

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

When doing business in China, for example, one of the ways to build good relationships involves spending time together at the dining table (drinking and eating). The Chinese call this type of relationship ‘guanxi.’

a)

True

b)

False

2.

In the United States, people don’t often socialize with potential business partners unless necessary to avoid embarrassing situations.

a)

True

b)

False

3.

Select all the countries where a few seconds of silence make the conversation uncomfortable. This happens in countries where the comfort of silence is low.

a)

France

b)

Italy

c)

The United States

d)

Japan

4.

In many Asian countries, such as Singapore, China, and South Korea, you should NEVER address a person formally by adding Mr. or Ms. before their surname. 

a)

True

b)

False

5.

How many minutes do you believe is acceptable to arrive late for a business meeting?

a)

0 minutes

b)

10 minutes

c)

30 minutes

d)

60 minutes

6.

In Russia, you may expect your counterpart to arrive slightly late. In China, it is acceptable to be at least 10 minutes late, while in Mexico, it is pretty normal for people to be late by 30 minutes for a business meeting.

a)

True

b)

False

7.

Spanish speakers view negotiation as the means to have a contract, while in some Asian countries, negotiations help build firmer business relationships. The Japanese regard negotiation as a win-lose process while the Spanish look at it as a win-win process.

a)

True

b)

False

8.

The Japanese are very direct, so you immediately know if the transaction is approved or not. The Israelis and Americans, however, tend to be indirect.

a)

True

b)

False

9.

Americans like to have every detail included in the contract because they want to anticipate possible eventualities and circumstances.

a)

True

b)

False

10.

The Chinese prefer a contract to have the general principles only because, for them, sealing a deal means forming a relationship with the business partner.

a)

True

b)

False

11.

In Thailand, people interrupt each other often.

a)

True

b)

False

12.

In ________, people tend to speak loudly when sharing ideas, whereas in ________ people speak softly,

a)

South Korea/India

b)

Canada/The United States

c)

Germany/Japan

d)

Brazil/Argentina

13.

In India, when exchanging business cards, make sure to receive the card with your right hand and put it away respectfully.

a)

True

b)

False

14.

Indians may have a particular difficulty saying “no”, as it can convey an offensive message. Instead, they will prefer making statements such as “we’ll see”, “yes, but it may be difficult”, or “I will try” when they likely mean “no”.

a)

True

b)

False

15.

To avoid bringing bad luck in China, never bring as a present:

a)

a clock

b)

a gift with blue wrapping paper

c)

a gift with white wrapping paper

d)

a gift with black wrapping paper