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Office Etiquette

Total questions: 10

Worksheet time: 6mins

Name
Class
Date
1.

You should smile when you answer your phone at work. Your smile will "show" through.

a)

False

b)

True

2.

If you must eat at your desk, which 2 rules should you always follow?

a)

Never eat at your desk.

b)

Eat foods that have low odor.

c)

Eat only healthy foods so you don't tempt dieters.

d)

Don't chomp, talk with your mouth full.

3.

What do you do if you are expecting a call on your cell phone but you have to go into a meeting?

a)

Warn your colleagues that you are expecting a call and may need to briefly leave the meeting when the call comes through.

b)

Warn your colleagues that you are expecting a call and answer it freely while in the meeting.

c)

Put your phone on vibrate and quickly leave the meeting when the call comes through.

d)

Ask the person who is facilitating the meeting to stop for a minute while you take the call.

4.

How soon should you reply to an email?

a)

There is no set time.

b)

Emails are generally not urgent, if the person really wants a reply, they will phone.

c)

As long as it is done within a week.

d)

Within 24 hours

5.

How should a business introduction be made?

a)

You introduce the younger person to the older person.

b)

You introduce the older person to the younger person.

c)

The rule is people of lesser authority are introduced to people with greater authority.

d)

It is always ladies who are introduced to men.

6.

In the workplace, which of these actions is appropriate?

a)

Discuss politics

b)

Keep your work-related conversations vague

c)

Avoid chit-chat

d)

Change your mind often

7.

If you get a text message while in a meeting, what should you do?

a)

Reply right away it is far less diverting than talking on the phone.

b)

Wait until later, it is rude to read and reply to the message.

c)

Read the message, but wait until later to respond.

d)

Read the messages secretly

8.

Employers appreciate workers who do which of the following:

a)

Use speakerphone for all calls

b)

Ask for help when needed

c)

Always leave promptly when work hours are over

d)

Consistently arrive late

9.

When your colleague is talking over the phone? What should you do?

a)

Listen carefully to what the other person is talking

b)

Do your work. giving them privacy

10.

 

Your colleague's socks smell bad. What is the best way to respond?

a)

Ignore it and act as if you don't smell

b)

Criticize in the public and laugh hahaha :D

c)

Talk to him privately in a polite way

d)

Behave in a disgusting manner