WorksheetsEnd of Course Quiz
Total questions: 10
Worksheet time: 5mins
What is the reason to engage your boss effectively at work?
To get promoted faster than the rest
To gain more attention
Not to get arrowed to do more work
To achieve meaningful communication to make work easier
What are the four working styles?
Comptroller, Adversary, Pessimist, Supporter
Considerator, Advisor, Pusher, Empathiser
Controller, Analyser, Promoter, Supporter
Commander, Advisor, Promoter, Supporter
Someone who likes to take charge, is decisive and results focused.
Controller
Analyser
Promoter
Supporter
Someone who is thorough, detailed, organised and rational.
Controller
Analyser
Supporter
Promoter
Someone who speaks to seek support, calms others and listens well.
Controller
Analyser
Promoter
Supporter
When dealing with a Promoter, you will...
Compete verbally
Bring in details
Listen, acknowledge and look excited
Correct him/her
How does I.D.E.A Framework help you to do?
Generate new ideas to talk to boss
Influence the conversation to achieve a win-win outcome
Get the boss to speak more
Listen to get more information
When sharing a narrative (using I.D.E.A. Framework), what should you do?
Present the hard truth
Share as a tentative statement to encourage comments
Speak in a forceful manner to get point across
Speak in absolute and overstated terms
How would you portray assertiveness? Select the incorrect answer.
Look confident and stand up straight
Stand up straight, close to the boss, stare hard
Smile, and lean in a bit
Maintain good eye contact, keep a neutral facial expression
When using the STAR Framework to enage the boss, which one is incorrect?
Describe the situation
Propose workable solutions to resolve issue
Identify possible results from proposal
Ignore stating the desired target to achieve
