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BT - Ch-11 to 15

Total questions: 35

Worksheet time: 50mins

Name
Class
Date
1.

..................................... Is the process of allocating time to tasks in the most effective manner.

a)

Scheduling

b)

Programming

c)

Time Management

d)

Management.

2.

For effective time management................. And ........................... Must be recognized and distinguished.

a)

Urgency

b)

Time

c)

Work

d)

Importance

3.

Informal communication supplements the formal system.

a)

True

b)

False.

4.

.............................. Barriers are caused by interpersonal matters and the inability of the sender and recipient to communicate properly.

a)

Technical Barrier

b)

Personal Barrier

c)

System barrier

d)

Medium barrier

5.

. …………………………………………….. Reach large number of people in several cites/countries in quick time.

a)

Letter

b)

Fax

c)

Telegram

d)

Email

6.

……………………………………..consists of a central mailbox or area on a computer server where people can deposit messages for everyone to see, and, in turn, read what other people have left in the system.

a)

Mobile communication

b)

A computer bulletin board.

c)

Electronic data interchange

d)

Video conferencing.

7.

The ……………………………….. Communication is the quickest and most efficient but it is not suitable for the formal communication structure.

a)

Wheel communication

b)

All Channel communication

c)

Chain communication

d)

Circle communication

8.

When a person is given too much information to digest in the time available. This is known as ……………………......

a)

Distortion

b)

Overload

c)

Differences

d)

Misunderstanding.

9.

A job is said to be important on other task if it satisfied the following. State the one incorrect.

a)

Its add value to the organizations output

b)

It comes from a source deserving high priority, such as a customer or senior manager

c)

Its belongs to the normal course of work, can easily be left for other time.

d)

The potential consequences of failure are long term, difficult to reverse, far reaching and costly.

10.

The formal pattern of communication in an organization is always supplemented by an informal one which is normally known as.

a)

Chit chats.

b)

Bulletin

c)

Free news

d)

Grapevine

11.

The purpose of the Vertical Communication are .

1. To gave instruction / direction

2. To delegate responsibilities

3. To control the activities of the Subordinates

4. To coordinate activity of groups and individual

5. To develop and maintain social relationship at work.

a)

1 2 and 5

b)

1 4 and 5

c)

1 3 and 4

d)

1 2 and 3

12.

. .................................... Communication flow in the same level or same rank of people in same section or department or different section and different department.

a)

Vertical

b)

Scalar Chain

c)

Free

d)

Lateral / Horizontal.

13.

Interdepartmental communication by people of different ranks may be described as ....................................... A. B. C. D.

a)

Diagonal Communication

b)

Vertical Communication

c)

Horizontal Communication

d)

Lateral Communication

14.

Which of the following is the slowest and the highest job satisfaction communication pattern.

a)

Chain

b)

Circle

c)

Wheel

d)

The Y

15.

Ahmed is asked to send a copy of the approved budget from Karachi office to Islamabad office in maximum 30 hours. Which of the following method he should use to make it an effective communication? Assuming all are safe.

a)

By aero plane costing 5000 but reach in 6 hours

b)

By courier costing 150 reaching in 24 hour

c)

By local mail costing 15 but in 72 hour

d)

By hand via train costing 1000 but in 32 hour.

16.

The process of recruitment should be a part of the organization ‘s ………………………………… plan.

a)

Investment

b)

Human Resource

c)

Future

d)

Internal Control

17.

People are major Organizational ………………………………… and must be managed as such.

a)

Asset

b)

Planning

c)

Resource

d)

Value.

18.

3. Effective recruitment practices ensure that a firm has enough people…………………………………….

a)

To serve the Directors.

b)

Security needs.

c)

Others Work.

d)

With the right skills.

19.

The overall aim of the recruitment and selection process in an organization is to obtain the …………………….employees required to fulfill the objectives of the organization.

a)

Quantity and quality

b)

Strong and powerful

c)

Beautiful and handsome

d)

Militant

20.

The process of recruitment is divided into three parts. Which of the following is not correct?

a)

Defining requirements

b)

Thinking about employees.

c)

Attracting applicants

d)

Selecting

21.

Recruitment (and training) issues are ………………… to the business …………………………...

A. Major

B. Central

C. Strategy

D. Future.

a)

A & D

b)

B & C

c)

A & C

d)

B & D

22.

The recruitment process involves ………………. And ……….……., sometimes with the help of recruitment consultants.

A. Personal specialists

B. Directors

C. CEO

D. Line Managers

a)

A & D

b)

B & C

c)

C & D

d)

A & B

23.

………………………………… are responsible for Human resources (HR) planning.

a)

Worker

b)

Outsource Labor

c)

Line manager

d)

Directors / senior managers

24.

Which of the following are the responsibilities of line manager?

A. Notifying Vacancies or issuing a job requisition

B. Advising on skill requirements and attributes required

C. Selection interviewing with HR

D. Having final say on the selection decision

E. All of the above.

a)

B

b)

D

c)

E

d)

A

25.

………………………………………… The statement of the component task, duties, objective and standards involved or required for the job.

a)

Person Specification

b)

General Specification

c)

Job Specification

d)

Average Specification

26.

The job description in term of the kind of person needed / Suitable to perform the job is called ……………….

a)

General Specification

b)

Person Specification

c)

Job Specification

d)

Average Specification

27.

Notifying applicants of the results of the selection process is the ……………………stage of the combined recruitment and selection process.

a)

Final

b)

First

c)

Middle

d)

Second Last

28.

Emile gave an advertise in the news paper that their company need a person who is capable of doing work on heavy electrical voltage lines on the grid station. He should also know how to operate heavy Welding machine. He will be paid 35,000 and need to work 8 hour daily.

What kind of specification is this?

a)

Job Specification

b)

Person Specification

29.

Woolf Schooling system gave an advertise on the newspaper for a lady teacher. Teacher should be soft and polite in speaking and should be a mother so she can handle kinder garden aged children’s. Teacher should be at least 40 years of age and have a teaching qualification.

What kind of specification is this?

a)

Job Specification

b)

Person Specification

30.

Which of the following is not the person specification features?

A. Qualifications,

B. Work experience

C. Age / Physical Characteristics

D. Specific Ability like Reading / Speaking power

E. Duties / objectives / standards.

a)

B

b)

E

c)

D

d)

A

31.

.Job design involves looking at the current jobs in an organization or department, and considering whether they can be altered or designed in a way that give more fulfillment and greater experience to the job holder.

a)

True

b)

False

32.

Assessment center are also known as group assessment.

a)

True

b)

False

33.

……………………………….. Consist of series of tests, interviews and group situations over a period of two days involving small no of candidates.

a)

Intelligence test

b)

Competence or attainment test

c)

Assessment center.

d)

Adaptability competence.

34.

One-to-one and face-to-face interviews are two different stages of an interview process. Or are different techniques of interview.

a)

True

b)

False

35.

When an interviewer put a case in front of a candidate, and asks him what he will do if he has to deal with this. It is a …………………question.

a)

Open

b)

Closed

c)

Leading

d)

Problem solving