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ON BOARD SERVICE

Total questions: 10

Worksheet time: 18mins

Name
Class
Date
1.

Most major airlines offer not only Economy Class but also premium cabin classes such as ...

a)

Premium Economy, Business Class and First Class.

b)

Basic Economy, Business Class and First Class.

c)

Premium Economy, Basic Business Class and First Class.

d)

Premium Economy, Second Class and First Class.

2.

Basic economy is a restrictive ___1____class that offers passengers the ___2___ticket price available in ___3___ giving up some of the standard ___4____of an economy ticket.

a)

1. airfare

2. lowest

3. exchange

4. amenities

b)

1. lowest

2. amenities

3. airfare

4. exchange

c)

1. exchange

2. lowest

3. airfare

4. amenities

d)

1. airfare

2. exchange

3. lowest

4. amenities

3.

Some of the differences we can find between the Economy and Bussiness or First Class, are...

a)

Waiting Time

Food & Drink

Comfort Level

b)

More Leg-Room

Boarding Time

Cargo Capacity

c)

Luggage Capacity

More EFI Facilities

VIP Assistance

d)

Post-Travel Benefits

Duty Free Items

Chef Type Food

4.

Passengers traveling on a basic economy fare are seated in the ______ or ______ cabin alongside customers who’ve purchased regular “main” economy tickets.

a)

bussiness - coach

b)

economy - coach

c)

first - coach

d)

center - main

5.

One of the characteistics of basic economy is that basic economy passengers ____________ and either miss out on main economy benefits like advanced seat assignments and standard bag allowances or must pay extra fees if they want to receive them. 

a)

rarely board last

b)

never board last

c)

always board last

d)

usually board last

6.

This type food is typically for

a)

First Class

b)

Bussiness Class

c)

Economy Class

d)

All of f the above

7.

What is this?

type its name bellow! _____ ______

(a)  

8.

What is First Class?

a)

Is a category of low luxury seating on a plane that has more space, comfort, and service than other seats, with amenities ranging from private suites to access to on-board showers.

b)

Is a category of luxury seating on a plane that has less space, comfort, and service than other seats, with amenities ranging from private suites to access to on-board showers.

c)

Is a category of luxury seating on a plane that has more space, comfort, and service than other seats, with amenities ranging from private suites to access to on-board showers.

d)

Is a category of luxury seating on a plane that has more space, comfort, and service than other seats, with lack of amenities ranging from private suites to access to on-board showers.

9.

Some of the advantages for the _______ are that you’ll probably be able to bring on more luggage or check an additional bag, drinks are in real glasses, meals are on real plates, and it’s all complimentary.

a)

Economy and First Class

b)

Bussiness and First Class

c)

Basic and Bussiness

d)

Economy and Economy Premium Class

10.

... is a small bag or pouch of personal care items that airlines provide on long-haul or international flights, usually for passengers in first class or business class.

a)

An amenity kit

b)

A First Aid kit

c)

An Emergency kit

d)

A Safety kit