involve various hardware and software designs, but a typical

model is a series of web pages that provides a user interface, which communicates with database management software and a web-based data server.

(a)  

is called e-commerce (electronic commerce).

(a)  

4 Internet Business Strategies:

1. The internet model

2. B2C - Business-to-Customer

2. B2B - Business-to-Business

3. B2B2C - Business-to-Business-to-Customer

more familiar to retail customers

(a)  

electronic commerce between two companies used a data sharing arrangement

called ___ ___ ___.

(a)  

enabled computer-to-computer data transfer,

usually over private telecommunications lines.

(a)  

Firms used (a)   to plan production, adjust inventory

levels, or stock up on raw materials using data from another company’s information system.

replaces the manual processes involved in ordering and distribution, creating seamless electronic trading between both buyer and supplier

(a)  

is an e-commerce model that combines business to business (B2B) and business to consumer (B2C) for a complete product or service transaction.

(a)  

_____ is an example of a B2B2C model, business owners approach company for users,

leads or sales generated by company's business or website. Business owners then uses _____

channels to locate prospective customers. ______ provides its customers with new and relevant products, facilitating an increased customer base and earned commissions for sold products.

(a)  

Systems analysts use (a)   to represent company operations and information needs.

(a)   produces a graphical representation of a concept or process that systems developers can analyze, test, and modify.

A systems (a)   can describe and simplify an information system

by using a set of business, data, object, network, and process models.

A business (a)   is an overview of a company’s mission, functions, organization,

products, services, customers, suppliers, competitors, constraints, and future direction.

A ___ ____ is the starting point for the modeling process, and a systems analyst can describe and simplify an information system by using a set of business models and business process models.

(a)  

A business (a)   describes the information that a system must provide. Analysts also create models to represent data, objects, networks, and other system components. Although the models might appear to overlap, they actually work together to describe the same environment from different points of view.

involves a business profile and a set of models that document

business operations.

(a)  

MBSE stands for?

(a)  

is one of the leading methods used by systems analysts to develop information systems

(a)  

A ___ ___ is a specific set of transactions, events, and results that can be described and documented.

(a)  

A ___ ___ ___ or (BPM) graphically displays one or more business processes, such as handling an airline reservation, filling a product order, or updating a customer account.

(a)  

what kind of model is this that includes an event, three processes, and a result.?

(a)  

refers to information systems that support company-wide operations and data management requirements.

(a)  

The main objective of ___ ___ is to integrate a company’s primary functions (such as production, sales, services, inventory control, and accounting) to improve efficiency, reduce costs, and help managers make key decisions.

(a)  

also improves data security and reliability by imposing a company-wide

framework for data access and storage.

(a)  

systems that provide cost-effective

support for users and managers throughout the company.

clue: ERP

(a)  

TP stands for?

(a)  

systems process data generated by day-to-day business operations. Examples of this systems include customer order processing, accounts receivable, and warranty claim processing.

clue: TP

(a)  

this systems perform a series of tasks whenever a specific transaction occurs. A single sales transaction consists of six separate tasks, which the TP system processes as a

group.

(a)  

TP systems typically involve large amounts of data and are mission-

critical systems because the enterprise cannot function without them.

(a)  

systems provide job-related information support to

users at all levels of a company.

(a)  

These systems can analyze transactional data, generate

information needed to manage and control business processes, and provide information that leads to better decision making.

(a)  

this system can work hand in hand with a TP system.

(a)  

RFID stands for?

(a)  

this systems use a large database called knowledge base that allows users to find information by entering keywords or questions in normal

English phrases.

(a)  

this system uses inference rules, which are logical rules

that identify data patterns and relationships.

(a)  

describes itself as a “computational knowledge engine.”

(a)  

It has a sophisticated natural language front end that understands user queries in several domains. As shown in the figure, these domains include mathematics, science

and technology, society and culture, and everyday life. (a)   relies upon a large

knowledge base spanning multiple website and its own proprietary algorithms to provide users

with detailed answers to their questions on many different topics. The results are displayed using a mix of multimedia, including mathematical equations if appropriate.

this systems include email, voice mail, video and

web conferencing, word processing, automated calendars, database management, spreadsheets, desktop publishing, presentation graphics, company intranets, and integrated mobile computing systems.

(a)  

this system also include groupware, which enables users to share data, collaborate on projects, and work in teams. One popular groupware product

is Slack.

(a)  

provides common app integration and unified

communication channels for distributed teams.

is a popular groupware application.

(a)  

These systems are combinations of

knowledge management systems and user

productivity systems, enhanced with artificial

intelligence and machine learning capabilities.

(a)  

They are typically cloud based and can be embedded in

hardware devices of various sizes and types.

(a)  

are exemplified by products such as Amazon.com’s Alexa, Apple’s Siri, and Google Assistant. Users speak to these applications just as they would speak to a real person. The device replies in a human-sounding voice. These services increase their capabilities over time. They can integrate with other software applications and actual hardware, such as controlling lights at home or the temperature at the office.

(a)  

Most large companies require systems that combine transaction

processing, business support, knowledge management, and user productivity features.

(a)  

A quality control engineer uses (a)   analysis to

determine if the firm should make product design changes to reduce warranty claims.

Typical organizational model identifies business functions and organizational levels

A systems (a)   must understand the company’s organizational model to recognize who is responsible for specific processes and decisions and to be aware of what information is required

by whom.

develop long-range plans, called strategic plans, which

define the company’s overall mission and goals. To plot a future course, they ask questions such as “How much should the company invest in information technology?”, “How much will Internet sales grow in the next five years?”, or “Should the company build new factories or contract out production functions?”

(a)  

they focus on the overall business enterprise and use IT to set the company’s

course and direction. To develop a strategic plan, they also need information from outside the company, such as economic forecasts, technology trends, competitive threats, and governmental issues.

(a)  

they provide direction, necessary resources, and performance feedback to supervisors and team leaders. Because they focus on a somewhat shorter time frame, they need more detailed information than top managers but somewhat less than supervisors who oversee day-to-day operations.

(a)  

___ workers include systems analysts, programmers, accountants, researchers, trainers, human resource specialists, and other professionals. ___ workers also use business support systems, knowledge management systems, and user productivity systems.

(a)  

often called team leaders, oversee operational

employees and carry out day-to-day functions. They coordinate operational tasks and people, make necessary decisions, and ensure that the right tools, materials, and training are available.

(a)  

Like other managers, ___ and ___ need decision support information, knowledge management systems, and user productivity systems to carry out their responsibilities.

(a)  

include users who rely on transaction

processing systems to enter and receive data they need to perform their jobs. In many companies, operational (a)   also need information to handle tasks and make decisions that were assigned previously to supervisors.

This trend, called ___, gives employees more responsibility

and accountability. Many companies find that ___ improves employee motivation and increases customer satisfaction.

(a)