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WorksheetsDirecting
Total questions: 49
Worksheet time: 25mins
Name
Class
Date
1.
Directing
a)
is a primary function of management
b)
Initiates action
c)
Recruits and Selects employees
d)
Identifies and groups the activities
2.
Directing is performed at
a)
Top Level
b)
Middle Level
c)
Supervisory Level
d)
All levels
3.
To build up the morale of employees and to develop interest in the job, manager uses the following element of directing.
a)
Supervision
b)
Leadership
c)
Motivation
d)
Communication
4.
Motivators can be
a)
Positive only
b)
Negative only
c)
Positive as well as negative
d)
None of these
5.
Safety from illness, accident, fire, etc. is included in
a)
Physical Security
b)
Economic Security
c)
Social Security
d)
None of these
6.
Respect and Recognition is part of
a)
Physiological need
b)
Social Need
c)
Safety & Security need
d)
Esteem Need
7.
Informal organisation and informal communication tries to fulfil
a)
Physiological need
b)
Social Need
c)
Safety & Security need
d)
Self-actualisation need
8.
The incentive to provide company's share at very low price or free to employee workers is called
a)
Profit Sharing
b)
Commission
c)
Retirement Benefit
d)
Co-partnership stock option
9.
The leader who does not welcome suggestions of employees is called
a)
Autocratic leader
b)
Democratic Leader
c)
Free Rein leader
d)
None of these
10.
Giving special rank, position, or authority to employees is part of
a)
Monetary Incentive
b)
Non-monetary incentive
c)
Profit sharing
d)
Compartnership
11.
The leader who encourages the employees to give suggestion and allots the work after consulting the employees is called
a)
Autocratic Leader
b)
Free Rein leader
c)
Democratic Leader
d)
None of these
12.
The barrier due to lack of vocabulary, wrong grammar or use of wrong words is called
a)
Badly expressed message
b)
Technical Jargon
c)
Faulty Translation
d)
Symbol with different meaning
13.
The communication gap due to size and complexity of organisation's structure comes under the following category.
a)
Semantic Barrier
b)
Psychological Barrier
c)
Organizational Barrier
d)
Personal barrier
14.
According to Maslow, how many level of needs are there in every human being?
a)
3
b)
5
c)
4
d)
6
15.
Full utilisation of potential and capacity of employees can be seen in
a)
Autocratic leader
b)
Democratic Leader
c)
Free Rein leader
d)
Paternalistic leadership
16.
Directing takes place wherever superior-subordinate relations exist. Identify the characteristic highlighted in the above statement?
a)
Directing is a continuous process
b)
Directing flows from top to bottom
c)
Directing takes place at every level
d)
Directing initiate action
17.
Jagran, who was working in a big company resigned on the ground of 'lack of recognition and attention" in the organisation towards his work and performance. Identify the hierarchy need according to Maslow which was not satisfied for Jagran.
a)
Psychological needs
b)
Safety Needs
c)
Affiliation needs
d)
Esteem needs
18.
Use of 'Technical jargon' is which type of communication barrier?
a)
Organisational barrier
b)
Psychological Barrier
c)
Semantic Barrier
d)
Personal Barrier
19.
The lowest level need in the need hierarchy theory of Abraham Maslow is
a)
Safety Need
b)
Belongingness need
c)
Esteem need
d)
Physiological need
20.
Which of the following is not an element of communication process?
a)
Decoding
b)
Grapevine
c)
Channel
d)
Receiver
21.
To motivate employees, only positive motivators can be used.
a)
True
b)
False
22.
Lack of attention is a part of organisational barrier.
a)
True
b)
False
23.
We must always clarify the idea before communication.
a)
True
b)
False
24.
Use of words having same pronunciation but different meaning is called personal barrier.
a)
True
b)
False
25.
Directing flows from all directions.
a)
True
b)
False
26.
Autocratic leader always welcome suggestions of employees.
a)
True
b)
False
27.
In communication minimum two parties are involved.
a)
True
b)
False
28.
Influencing your own behaviour is also leadership.
a)
True
b)
False
29.
Motivation is a psychological process.
a)
True
b)
False
30.
Noise refers to only loud sound.
a)
True
b)
False
31.
(a) is a psychological process.
32.
Complete delegation of authority is part of (a) style of leadership.
33.
Under (a) category of communication barriers, senders and receivers have different state of mind.
34.
The need for love, affection and companionship comes under (a) need.
35.
Basic necessities like food, shelter, clothing, fresh air, etc. Come under (a) need.
36.
According to Maslow, human needs follows a (a) .
37.
Motivation develops (a) to work.
38.
To fulfil esteem need, (a) incentive is suitable.
39.
Leadership is a process of (a) the behaviour of employees.
40.
Communication is a (a) way process
41.
Which one of the following is not an element of direction?
a)
Motivation
b)
Communication
c)
Delegation
d)
Supervision
42.
The motivation theory which classifies needs in hierarchical order is developed by
a)
Fred Luthans
b)
Scott
c)
Abraham Maslow
d)
Peter F. Drucker
43.
Which of the following is a financial incentive?
a)
Promotion
b)
Stock Incentive
c)
Job Security
d)
Employee Participation
44.
Which of the following is not an element of communication process?
a)
Decoding
b)
Communication
c)
Channel
d)
Receiver
45.
Grapevine is
a)
Formal Communication
b)
Barrier to communication
c)
Lateral Communication
d)
Informal communication
46.
Status comes under the following type of barriers
a)
Semantic barrier
b)
Organisational barrier
c)
Non Semantic barrier
d)
psychological barriers
47.
The software company promoted by Narayana Murthy is
a)
Wipro
b)
Infosys
c)
Satyam
d)
HCl
48.
The highest level of need in the need Hierarchy of Abraham Maslow:
a)
Safety Need
b)
Belongingness need
c)
Self-actualisation need
d)
Prestige need
49.
The process of converting the message into communication symbols is known as:
a)
Media
b)
Encoding
c)
Feedback
d)
Decoding
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