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Worksheets

computer programming

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

In measurement tools to isolate error. Which of is not belong to the group?

a)

tracker

b)

scorecards

c)

record

d)

checklist

2.

What is the purpose of technology?

a)

to have more applications to use

b)

for you to have fake news

c)

to get more unknowable/

unnecessary topic

d)

to drive, enable, influence

3.

It is defined as productive procedure to measure an employee's work and results base on their job responsibilities

a)

job description

b)

lead small team

c)

performance evaluation

d)

delegating

4.

In time study, what technique is used to identify a problem?

a)

Root cause analysis (RCA)

b)

Apparent Cause

c)

Contributing Causes

d)

SWOT analysis

5.

Root Cause Analysis have 3 classification, EXCEPT one.

a)

Ishikawa Diagram

b)

SWOT analysis

c)

Apparent Cause

d)

Five WHY's method

6.

It is used by the employee to be guided on what they should be doing at work and know what level of quality is required

a)

RCA

b)

Scorecards

c)

Checklist

d)

Trackers

7.

To Determining Corrective Actions; Always check the following, EXCEPT

a)

clear objectives

b)

resources available

c)

actions

d)

timeline

8.

It is a Communication Skills when both parties in the negotiation must identify. What factors they should consider in the negotiation?

a)

Positive Scripting

b)

Questioning Technique

c)

Active Listening

d)

Speak Up

9.

Questions that are asked to elicit more details. These are done by asking up to 5 why's until you get to the bottom

a)

Leading Questions

b)

Probing Questions

c)

Funnel Questions

d)

Rhetorical Questions

10.

Specific goals answer the five W's and one H Question at the same time specific goals are also?

a)

Measurable, Attainable, Time-bound

b)

Time-bound, Delegating

c)

Performance Evaluation, Delegating, Measurable

d)

Job Description, Skills, Preferences