A technician is troubleshooting a computer that occasionally will not read data from the hard drive. What should they try first?

You have replaced a failed hard drive and need to prepare the new drive for data storage. Which utility will you use first?

You are at a Windows computer with the Command Prompt open. You believe that a user is improperly accessing files on a shared folder named docs. On the Windows computer, the D:\userfiles folder is shared as docs. Which command will immediately stop the sharing of this folder?

You want to use BitLocker to encrypt the company president’s laptop drive, but when you  go into Control Panel to find it, it isn’t there. What Windows 10 edition does this computer have?

Which of the following Windows editions support ReFS (Resilient File System)? (Choose two.)

You just purchased a new computer that has four CPUs. What edition of Windows will you need, at a minimum, to take advantage of the computer’s processing capability?

An employee wants to bring their Windows device to use at work. At work they will need to log into a domain. Which reason below will prohibit the employee from using their device on the domain?

One of your technicians needs to use the Task Manager utility. What are ways they can open Task Manager? (Choose two.)

You need to configure Internet connections on a Windows workstation. Which tabs of the Internet Options utility in Control Panel would you use to set the home page and enable the pop-up blocker?