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WorksheetsQuiz for Business Expressions NPU
Total questions: 20
Worksheet time: 30mins
Dudi: Would you like to go to the Car Free Day event
tomorrow?
Doni: ............(accepting invitation)
That's very kind of you, thanks I would love to come.
I'm really sorry
I'm sorry, I can't
I can't. I have to work
I don't have time to do it
Rina : Wheny, are you busy next Tuesday? I would like to
have lunch with you. I have promised you to have
lunch at Primarasa, right?
Wheny : Well,......... (declining invitation)
Sorry, I can't as I will have a big meeting that day
Sure, Let's do it
Of course, It's a good idea. Thanks for inviting me
Well, It's wonderful
I am happy to hear this. Let's do it
These expressions are for accepting invitation, except.......
Thanks for your invitation. I would be glad to be there
That's very kind of you. OK. I'll be there.
Thanks for asking but I am afraid I'll be busy
Thank you I'd love to.
Wow, it's good idea. I would like to do it.
Dear Mariana,
Hello my best friend, I will have a party for celebrating my graduation. It will begin on Friday, October 26th , 2018 at 8 PM. It will be held in Primarasa restaurant at Jalan Wijaya Kusuma 12 Surabaya. I do hope that you can come together with the other friends praying for my graduation. See you!
If you have any questions, call me at 081 234 471 490
Your Beautiful Friend,
Bellinda
Who sends the invitation?
Bellinda
All friends
my best friend
Rahmat
a friend of mine
Dear Mariana,
Hello my best friend, I will have a party for celebrating my graduation. It will begin on Friday, October 26th , 2018 at 8 PM. It will be held in Primarasa restaurant at Jalan Wijaya Kusuma 12 Surabaya. I do hope that you can come together with the other friends praying for my graduation. See you!
If you have any questions, call me at 081 234 471 490
Your Beautiful Friend,
Bellinda
Where will be the birthday party?
Marlina's home
Primarasa Restaurant
Bellinda's home
Prima vera
your house
What’s the best way to get to the amusement park from here?
What’s the quickest way to get to the airport from here?
What’s the easiest way to get to the nearest drugstore from here?
Could you tell me where the nearest grocery store is?
Where are you exactly?
There statements above tell us about?
How to ask direction
How to give direction
How to ask question
How to make question
Go left
Take a right turn
On your right
Go ahead
What is this sign?
take the second left
take the second right
go straight
next to
Pardon me, do you know where the movie theater?
It is opposite store.
It is in front of library.
It is go over post office.
It is behind bank.
What is this sign?
Turn left
Turn lelt
Turn right
between
1. Anton : Hello, can I speak with Bowo?
Bowo's Mother : Sorry, I didn't catch you said.
Can you repeat again, please?
Question : The underlined is showing....
a. Certainty
b. Agreement
c. Repetition
d. Hesitation
3. Which the following sentence is the respond asking for repetition?
a. Do you understand?
b. What did you say?
c. Ok. Listen it well.
d. Really?
Wildan : May I borrow your calculator.
Zaky : … there’s something wrong with it.
a. I am afraid you can’t
b. I agree with you
c. I am sorry to hear that
d. I am pleased to hear that
Do you want to pay by cash or credit card?
Customer
Salesperson
Can I try on one of those blue jackets?
Customer
Salesperson
If you are a call center agent and you give this response:
“Please accept our sincere apologies for the inconvenience.”
According to the class, which customer service tip are you using?
Being proactive
Providing a solution
Being compassionate
Apologizing for the inconvenience
When delivering bad news, present solutions or an action plan to solve the problems as this will also help rebuild our relationship with them.
Yes that is correct
No I don't agree with that
Why were you absent yesterday?
Because I am fine
Because I am busy
Because I was sick
Because I was happy
What are you doing?
I was working
I was talking
I am discussing the news
I am busy in working
Cleck: The bus leave around 7 o'clock.
Question: Who asked information?
