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OPS Quiz

Total questions: 10

Worksheet time: 3mins

Name
Class
Date
1.

Match the people per Team

a)

Data Management Team

1.

Joan Magistrado

b)

CRS Non-Motor Claims

2.

Rene Ampongan

c)

HS Claims

3.

Jobelle Villanueva

d)

OPEX

4.

Raissah Santos

e)

CRS Motor Claims

5.

Mark Layugan

2.

Who is the Team Leader of HS Claims?

a)

Honey Bordado

b)

Juliet Ferrer

c)

Flor Dekit

3.

This team provides compliance advice to support colleagues across all solution lines in Aon Philippines and maintain a governance framework in line with global and regional compliance requirements?

a)

Operational Excellence Team

b)

Compliance

c)

Data Management Team

4.

ABS stands for _____________?

a)

Aon Business Services

b)

Aon Business Solutions

c)

Aon Service Corporation

5.

Which team from ABS handles MRI and Bonds placement?

a)

Data Management Team

b)

HS Claims Team

c)

Operational Excellence Team

6.

Which team handles non-negotiable KPI specifically TRS, Overdue Renewals and Invoice Performance?

a)

Operational Excellence Team

b)

Data Management Team

c)

HS Claims Team

7.

This team is engaged in the claims management and their core responsibility is to ensure that clients received a fair and reasonable claims settlement, aligned with the policy terms and conditions, Aon best practice, and within the acceptable timeframe.

a)

CRS Motor Claims

b)

HS Claims Team

c)

CRS Non-Motor Claims

8.

From the video we presented earlier, who played the role Superman?

a)

Nino Coliamco

b)

Rene Ampongan

c)

Alden Gravador

9.

Currently, Operations/ABS has how many headcount?

a)

31

b)

32

c)

33

10.

Who is the Team Leader of CRS Motor Claims?

a)

Juliet Ferrer

b)

Flor Dekit

c)

Honey Bordado