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Workplace Readiness Practice Skills 20-22

Total questions: 16

Worksheet time: 8mins

Name
Class
Date
1.

You must attend an important luncheon for work and dress appropriately. You should wear:

a)

what you would wear for a night on the town

b)

clothing similar to what you wore to the job interview

c)

casual clothing to demonstrate your personal style

d)

what you would wear to a formal event

2.

How we communicate is often just as important as what we are trying to say. Avoiding using slang in the workplace is an example of understanding the skill of:

a)

teamwork

b)

integrity

c)

respect for diversity

d)

self-representation

3.

Jose is interviewing for a full-time job at a landscaping company in which the employees sometimes wear jeans and T-shirts to work. What should Jose wear to the interview?os

a)

Jeans, boots, and a T-shirt

b)

Personal protective equipment

c)

Dress pants, belt, and a collared shirt

d)

A formal business suit

4.

Demonstrating communicate etiquette, using positive body language, and wearing workplace-appropriate clothing to reflect a value of:

a)

project management

b)

independendence

c)

work ethic

d)

professionalism

5.

Working with elementary school-aged children in the afternoons, Jamie is very conscious of what she wears and how she presents herself, knowing that her appearance makes an impact on the children. Jamie is demonstrating:

a)

integrity

b)

creativity

c)

professionalism

d)

teamwork

6.

Carol often lets her personal problems and her home life negatively affect her attitude and work relationships. What workplace readiness skill does she need to address?

a)

Diversity awareness

b)

Professionalism

c)

Creativity

d)

Critical thinking

7.

Nicole always wears short skirts and boots. Management has told her that her outfits are inappropriate for work, but she does not agree. She needs help with:

a)

professionalism

b)

integrity

c)

customer service

d)

work ethic

8.

Dalia has recently been hired at the local veterinary clinic. She goes to work dressed in scrubs and closed-toed shoes. Being dressed appropriately for her job is an example of:

a)

creativity

b)

diversity

c)

motivation

d)

professionalism

9.

Which sentence is grammatically correct?

a)

He don't want to attend class regularly.

b)

He doesn't want to attend class regular.

c)

He don't want to attend class regular.

d)

He doesn't want to attend class regularly.

10.

You are writing an email to Sally Smith who is a potential customer. What is the BEST way to begin your email to Sally Smith?

a)

Hello Sally Smith!

b)

Dear Ms. Smith,

c)

Dear Madam or Sir:

d)

Dear Mrs. Smith

11.

When following the rules of email etiquette, typing the email in ALL CAPITALS is not recommended because it indicates what?

a)

Copyrighted material

b)

Low vision

c)

Carelessness

d)

Anger

12.

What would be the preferred way to start a personal/professional email to a new potential customer?

a)

Dear Mister or Madam (last name)

b)

Mr. or Ms. (last name)

c)

To Whom It May Concern

d)

Greetings from (company name)

13.

Your plumbing crew is working on a new building project. You are assigned to cut pipe for the job. You notice that a peer employee is having great difficulty carrying a long section of pipe. What is the most appropriate action?

a)

Stay on your job assignment all day

b)

Help your peer carry the long section of pipe

c)

Tell someone else to go help this employee who is having trouble

d)

Stop cutting long sections of pipe

14.

Bryce is a welder. Due to budget costs, his company does not supply all of the required personal protective equipment (PPE). Bryce should:

a)

tell his supervisor he will quit if the proper PPE is not supplied.

b)

purchase the necessary PPE to set a good standard for others.

c)

refuse to work without the PPE and speak to his supervisor.

d)

use the PPE he has until the required PPE is made available.

15.

Safety glasses are required to be worn by all employees on the shop floor. One employee has just walked out onto the shop floor with safety glasses in his pocket, but has not begun to work at his machine. Which of the following is true about this scenario?

a)

Safety glasses are only required when machines are operating.

b)

The employee is in violation of safety policy and could be seen as a liability.

c)

He possesses his safety glasses and as long as he puts them on, he will not be in violation.

d)

The employee is in violation of city health and safety ordinance.

16.

Theo is using an electric drill on the shop floor among many co-workers who share tools. He notices that the drill has a damaged cord with exposed wires. What is Theo's MOST responsible action?

a)

Ensure that the tool is not used by anyone.

b)

Use duct tape to fix the exposed wires.

c)

Locate and use a different tool.

d)

Dispose of the tool.