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Worksheets1 Service5 cars 1
Total questions: 51
Worksheet time: 26mins
What is the safest way to remove brake dust from a brake assembly.
Clean with-
Penetrating Oil
Petrol/water mix
Methylated Spirits
Specialist cleaner
Where is technical information found on how isolate a Hybrid/ electric vehicle?
Job card
In the manufacturers instructions
In the service booklet
A sticker under the bonnet
Who would you get rid of hazardous substances after completing a service?
Mix with non-toxic waste for safe short term storage
Mix with non-toxic waste for safe long term storage
Store safely until a registered company can collect it
Store in containers and transport to the local re-cycle centre
What fluid levels are checked on a routine service?
Engine oil, battery, and coolant level only
The coolant and windscreen wash only
Those indicated in the owners handbook
Those indicated in the manufacturers instructions
What is used to top up a non-sealed lead acid battery?
Tap water
Boiled water
Distilled water
Mineral Water
On a service what should the technician do if they identify brake fluid in the reservoir is on the minimum level?
Leave it as it is on minimum
Top it up over the max mark
Top it up to at least halfway
Leave it and carry out further investigation
If a vehicles tyres show signs of feathering, what adjustments should be made?
Increase tyre pressures
Reduce swivel pin inclination
Check and adjust castor angle
Check and adjust front wheel alignment
Where would you find the minimum standards for a vehicle to pass a MOT (DVSA) test?
Workshop manual
Vehicle service book
MOT inspection manual
Vehicle inspection sheet
Why should brake fluid (DoT4) be change at regular intervals?
Its boiling point increases over time
It releases moisture to the atmosphere
It absorbs moisture from the atmosphere
It absorbs inert gasses from the atmosphere
What do you check with a Hydrometer
Condition of the air conditioning
Contamination in the heating system
Percentage of antifreeze in the coolant
Percentage of moisture content in the brake fluid
What work based procedure is required before carrying out and additional repair work on a customers car?
Seek authorisation from the customer
Refit all parts and discuss with the customer
Seek authorisation from the senior technician
Carry out the work and add the cost to the invoice
What would incorrectly adjusted front wheel toe-in cause
Wear on the off side tyre only
Wear on the inner edges
Wear on the tyre outer edges
Wear on the near side tyre only
What action is required if a tyre is above the legal wear limit, but there is a cut exposing cords?
Tyre glued and patched
Tyre replaced and disposed of
Tyre to be used on rear axles only
Tyre should be stitched by vulcanising.
What should a technician do if a number plate light is emitting a white light at the rear of the vehicle?
Replace it with a red filiament bulb
Replace it with a lower wattage bulb
Remove the bulb as it is not a legal requirement.
Reposition the light to illuminate the number plate only
When a vehicles PARKING brake has an efficiency of 27% it?
Requires adjustment of the linkage
Requires new discs and pads to be fitted
Is below the minimum MOT standard
Is above the minimum MOT standard
What action should be carried out before removing a spark plug when checking servicability?
Switch on the engine
Isolate all the vehicles coil packs
Remove the battery positive lead
Remove any debris around the spark plug
When would a timing belt on a diesel (CI) engine need replacing
At every major service
Only when the engine is overhauled
Only when the serpentine belt is replaced
At manufacturers recommended intervals
What type of substance is antifreeze classified as?
Toxic
Non-Toxic
Flammable
Non-flammable
What should be undertakenbefore working on a hybrid/electric vehicle power unit?
Isolate the engine battery
Isolate the high voltage battery
Isolate both engine and high voltage battery
Isolate the key in the vehicles specific service location
Why is it important to report any cosmetic damage identified on a customers vehicle?
It forms part of the mandatory agreement
It is a legal requirement under the construction and use regulation
It is a legal requirement under the supply of goods and services act
It avoids any potential conflict between the company and the customer
Where would a technician find current legal requirements for a vehicle's road worthiness?
The owners manual
The testers manual
The vehicle service record
The vehicles inspection check list
Following an initial vehicle inspection, the technician notices cosmetic damage to the vehicle, where should this be recorded
The workshop diary
The workshop manual
The service record book
The vehicle inspection sheet
What action is required by the technician if a task is taking longer than anticipated?
Stop work and wait for assistance
Inform a supervisor immediately of the problem
Inform a supervisor at the end of the day
Stop work on the vehicle and rebook for another day
Why is it important to follow manufacturers procedures when replacing components on a vehicle?
It ensures the new part will never fail
It ensures the repair is under warranty
It ensures the repair is completed at cost
It ensures the repair is completed efficiently
What are the legal requirements to be able to drain and refill an air conditioning system
The technician must be qualified in LPG
The technician must be qualified in F Gas
The technician must be qualified MOT tester
The technician must be qualified in vehicle maintenance
What safety precaution should be observed before removing the cap from a coolant system reservoir
Allow the engine to cool down
Select the correct removal tool
Carry out a pressure test
Use a container to catch the excessive coolant
What should you check for on a routine maintenace of an exhaust?
Condition and leaks
Condition and noise
Corrosion and condition
System alignment and wear
What is the main consequence of fitting incorrect spark plugs in a cylinder head?
It will cause piston damage
It will cause manifold damage
It will cause the engine to run rich
It will cause the engine to run lean
What would the technician need to adjust if an alternator is undercharging
The timing belt tension
The alternator regulator
The auxiliary belt tension
The alternator diode pack
What should you do if brake shoes have become contaminated with brake fluid?
Replace them with new ones
Clean the with brake cleaner
Refit them after leaving to air dry in 24hrs
Heat them with a flame and clean with brake cleaner
What is the purpose of using OBD identification codes on a vehicle?
To identify a specific fault
To identify correct repair times
To identify which parts to replace
To identify the most economical repair
What would be checked on a clutch system during a routine maintenance?
Clutch lining thickness
The diaphragm spring height
The pressure plate spring tension
The master cylinder reservoir level
What would be the consequence of water being added to the brake fluid accidently?
It would cause the fluid to thicken
It would cause the fluid to self ignite
It would lower the boiling point of the brake fluid
It would lower the freezing point of the brake fluid
An oil has an identified grade of 5W-40. What does the oil grade indicate?
Boiling point
Octaine rating
Freezing point
Viscosity rating
How would a technician confirm a tyre has a tread depth of 1.5mm for its total circumference?
Measure with a steel rule
Measure with a micrometer
Carry out visual inspection
Use an MOT approved depth guage
Which of the following would be used to check brake disc thickness?
Engineers rule
Dial test indicator
External micrometer
Internal vernier caliper
What would be the consequence of using the incorrect grade of oil in a manual gearbox?
The oil would boil on hard acceleration
The pressure in the gearbox would reduce
The clutch material would wear prematuerly
The gears and bearings would wear prematuerly
What is the MOST likely contaminant, if drained engine oil is found to be white and milky?
Petrol
Diesel
Engine coolant
Corrosion inhibitors
Which routine Maintenace task would be carried out on a diesel engine fuel system?
Full diagnostic smoke test
Remove clean and check the injectors
Replace fuel filter and bleed the system
Replace the leak off pipes and bleed the system
What would excessive front wheel negative (toe-out) cause?
Excessive understeer
Excessive wheel vibration
Wear on the outer edges of the tyre
Wear on the inner edges of the tyre
Which components would be checked to ensure the serviceability of a Macpherson strut?
The spring and damper
The torsion bar and damper
The spring and track rod end
The anti roll bar and track rod end
Which one of the following would be included in a service inspection of the alternator system?
Drive gear
Serpentine belt
Camshaft drive belt
Drive chain and sprocket
What tool should you use to tighten a sump plug
A ring spanner
A torque wrench
An adjustable spanner
An open-ended spanner
Under what conditions would a technician check exhaust emissions on a petrol engine?
When the engine is at max RPM
When the engine has been started from cold
When the engine is at normal operating temp
When the engine is at max temp
What should a technician do before undertaking a headlight alignment check?
Turn all adjusters to max setting
Turn all adjusters to min setting
Ensure the equipment has been calibrated
Check the vehicles dash lights
How would a technician ensure braking efficiency of a vehicle meets legal requirements?
Road test the vehicle
Carry out a brake roller test
Carry out a visual inspection
Jack the vehicle up and spin the wheels
Why is it important the customer signs the job card?
To authorise the work required
To authorise any extra work
To accept liability for any workshop mistakes
To prove the vehicle is owned by the customer
What is the maximum amount of time allowed before a new vehicle needs to have its first MOT?
12 MONTHS
24 MONTHS
36 MONTHS
48 MONTHS
Why is it important to accurately record the date on the job card?
It ensures a warranty of task completed
It ensures job efficiency is recorded correctly
The vehicle job is audited every 24 months
The DVSA require it as part of the legal requirements
What are the maximum legal requirements for a vehicle's handbrake efficiency?
0.16
0.3
0.5
0.56
What is the safest way to remove brake dust from a brake assembly.
Clean with-
Penetrating Oil
Petrol/water mix
Methylated Spirits
Specialist cleaner
