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introduction to organisational behaviour

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

People who work directly on a particular job or task.

a)

Operatives

b)

Managers

2.

The process of motivating employees, directing others, and selecting the most effective communication channels refers to management function of

a)

Planning

b)

Organising

c)

Leading

d)

Controlling

3.

Which one is the CORRECT management roles by Henry Mitzberg

a)

Technical, human and conceptual

b)

Interpersonal, informational and decisional

c)

traditionally management, communication, human resource management and networking

4.

A feeling not necessarily supported by research, something that people knows or considers from feeling rather than through conscious reasoning refers to

a)

systematic study

b)

intuition

5.

The cultures and environment that able to make people act differently in a given situation refers to

a)

Sociology

b)

Anthropology

c)

Psychology

6.

The study of people in relation to fellow human beings refers to

a)

Sociology

b)

Social-psychology

7.

The study of changes of an individual behavior towards authority/power or something that he wants in a particular environment. This refers to

a)

Anthropology

b)

Political Science

8.

kaizen, 5S, and ISO, these 3 examples related to

a)

globalisation

b)

workforce diversity

c)

Total quality management

9.

A voluntary or involuntary permanent withdrawal from the organization refers to

a)

absenteeism

b)

organisational citizenship

c)

productivity

d)

turnover

10.

There is no relation between individual with company's performance.

a)

TRUE

b)

FALSE