WorksheetsBusiness Communication
Total questions: 14
Worksheet time: 28mins
What is the message?
The receiver's response
The information that is communicated
The person who receives the message
Any distraction
_______ is a process through which you send messages to and receive feedback from others.
sender
communication
nonverbal communication
communication model
Hearing is passive and involuntary, while active _____ is intentional and requires effort.
communication
hearing
listening
nonverbal communication
_____ is any distraction that interferes with or disrupts the message.
sender
message
noise
feedback
The originator of the message in the communication process is known as the _______ ?
receiver
sender
message
feedback
The 5 elements of the Communication Model are: Sender, Message, Receiver, ______, and Noise.
Teamwork
Nonverbal Communication
Feedback
Message
The Four Types of _______ are Physical, Words, Physiological (Health), and Psychological (Mental).
communication
noise
nonverbal communication
listening
What is feedback?
The originator of the message
The information that is communicated
The receiver's response to a message
The person who receives the message
This type of communication uses body movements, gestures, and facial expressions.
nonverbal
verbal
sign language
communication model
What is the receiver?
The originator of the message
The information that is communicated
The receiver's response to the message
The person who receives the message
Which of the following is NOT an example of physical noise?
phone ringing
traffic
music
hunger
______ Noise is the misunderstanding of words (Ex: Incorrect grammar, accents, speech impediments)
Mental
Physical
Word
Physiological
All of the following are examples of psychological noise EXCEPT
personal attitudes
beliefs
world views
grammar
______ Noise is when the ability to see or hear is affected (Ex: Tired, deaf, hungry)
physiological
psychological
physical
mental
