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SALESMANSHIP

Total questions: 33

Worksheet time: 17mins

Name
Class
Date
1.

It is the act of selling a product or service in return for money or other compensation ?

a)

Selling

b)

Compensation

c)

Sales

2.

These sales people enjoy greater security, steadier income, and less wear- and tear on their nervous system ?

a)

The dealer servicing sales people

b)

Learning organizations

c)

Specialty sales people

3.

It develop as a result of the pressure facing modern organizations and enables them to remain competitive in the business environment ?

a)

Learning organizations

b)

Integrated marketing communication

c)

Generative learning

4.

Other factors come into play, such as the _______ of the information you receive

from your days, work, and the skill with which you utilise that information.

a)

QUALITY

b)

ADAPTABILITY

c)

AMBITIONS

5.

The middlemen between the manufacturer and retail merchant or industrial

consumer who serves several usual functions by carrying thousands of items in a

warehouse where they are quickly available to dealers

a)

PERSONAL SELLING

b)

CONSUMER GOODS SPECIALTIES

c)

WHOLESALER SALES PEOPLE

6.

This type of sale necessities ingenuity, initiative, perseverance and considerable

selling skills?

a)

Integrated marketing communication

b)

Salesmanship

c)

Specialty sales people

7.

The firm go beyond their present product, markets policies and procedures to

develop new insights?

a)

ADAPTIVE LEARNING

b)

SALESMANSHIP

c)

GENERATIVE LEARNING

8.

A way of communication customer at no cost ?

a)

Advertising

b)

Word of mouth

c)

Salesmanship

9.

The art convincing and persuading people to buy the product ?

a)

Seller

b)

Distributor

c)

Salesmanship

10.

The merchandise they sell are usually higher in prices and call for personal selection by customer ?

a)

Customer

b)

Manufacturer

c)

Specialty sales people

11.

This type of sales people handles products such as vacuum cleaners, refrigerators,

encyclopedias, brushes, cosmetics, greeting cards, books, or pots and pans.

a)

CONSUMER GOODS SPECIALTIES

b)

SALES PEOPLE

c)

DISTRIBUTOR

12.

IMC stands for ?

a)

Integration of mass communication

b)

Integrated marketing communication

c)

Intellectual media customer

13.

They are often referred to as trouble shooters of the company.

a)

INDUSTRIAL GOODS SPECIALTIES

b)

SELLING

c)

THE PIONEER PRODUCT SALES PEOPLE

14.

Is the art or skill in selling

a)

SELLER

b)

PERSONAL SELLING

c)

SALESMANSHIP

15.

Is the coordination and integration of all marketing communication tools, avenues,

functions and sources within a company into a seamless program that maximizes the impact on consumers and other end users at a minimal cost ?

a)

WHOLESALER SALES PEOPLE

b)

Integrated marketing communication

c)

INDUSTRIAL GOODS SPECIALTIES

16.

They are considered important links in the marketing channel because they are

both marketers and consumers.

a)

RETAILERS SALES PEOPLE

b)

MARKETERS

c)

ENTREPRENEUR

17.

Developing knowledge to do present activities better

a)

RETAILERS SALES PEOPLE

b)

ADAPTIVE LEARNING

c)

CLOSE THE SALE

18.

It brings long term benefit of both parties

a)

PERSONAL SELLING

b)

SELLING

c)

CUSTOMER

19.

Transferring the title in goods, services or ideas with a valuable consideration.

a)

SELLING

b)

DISTRIBUTOR

c)

SERVICE

20.

These are individuals whose function is to secure outlets for a new product to

wholesalers, distributors, and dealers.

a)

RETAILERS SALES PEOPLE

b)

THE PIONEER PRODUCT SALES PEOPLE

c)

SALESPEOPLE

21.

Those who sell to ultimate consumers and those who sell to industrial concern

a)

ADAPTIVE LEARNING

b)

CONSUMER GOODS SPECIALTIES

c)

MANUFACTURER SALES PEOPLE

22.

The ________ will want to know how much your products/services cost.

a)

CUSTOMER

b)

OWNER

c)

SELLER

23.

Part of the job of the _______ to assist the owners/directors of the business by gathering information about the market and its needs, to help them decide on the future direction of the business

a)

CUSTOMER

b)

SALES

c)

SALESPERSON

24.

Introduction should be no longer than _____ seconds

a)

50

b)

60

c)

45

25.

34. It is about providing someone (a customer) with a product or service that they want or need, charging them money for it, and making a profit out of the transaction.

a)

SELLING

b)

SALES

c)

OPPORTUNITY

26.

Use the ____ also to promote other areas of your own business - Did you

know we also supply training? Would this be of interest to you?

a)

RESPONSIBILITY

b)

TACTS

c)

OPPORTUNITY

27.

Its commonly said that a good salesperson should try ___ times to overcome an

objection.

a)

10

b)

4

c)

5

28.

If you have successfully overcome any objections that have been put up, and the

customer appears to want to buy from you, then you must

a)

CLOSE THE SALE

b)

RECOGNITION

c)

MANAGEMENT OPPORTUNITY

29.

The Excellent Products Co. specializes in providing customers in the scientific

research field with laboratory supplies including the world famous ____ ?

a)

SALES CYCLE

b)

EXPANDING WIDGET SYSTEM

c)

CUSTOMER COMMITMENT

30.

Basically you are required to gain the __________________to accept your product or service on the terms you have stipulated, or otherwise agreed with the customer

a)

CUSTOMER COMMITMENT

b)

COMMITMENT

c)

COMMUNICATION

31.

Is commonly said to be a numbers game ; i.e. the more people you get in touch with, the more sales you will make.

a)

RETAILERS

b)

SALES

c)

SELLER

32.

The process by which this is achieved is known as

a)

CUSTOMER COMMITMENT

b)

SALES CYCLE

c)

EXPANDING WIDGET SYSTEM

33.

Activities of ______________ depend on type of job they choose

a)

SALESPEOPLE

b)

SALESMANSHIP

c)

SALESPERSON