Worksheets8 EMS Revision Quiz: Management
Total questions: 20
Worksheet time: 11mins
True or False: Management is about combining the factors of production in a manner that will ensure success for the business.
True
False
True or False: Managers are responsible for making various decisions including:
hiring employees
controlling the finances
ensuring customers are happy
deciding what to sell and how to advertise it
The management task that involves defining the goals and strategies.
Planning
Leading
Organising
Controlling
The management task that helps and guides employees to achieve their goals.
Planning
Leading
Organising
Controlling
The management task that involves monitoring performance.
Planning
Leading
Organising
Controlling
In addition to the four basic management tasks, there are --- additional tasks.
2
4
6
8
The management task where the leader gives authority and responsibility to subordinates.
Coordination
Communication
Delegation
Discipline
This level of management makes strategic decisions.
Top
Middle
Lower
None of these options
This level of management makes tactical decisions
Top
Middle
Lower
This level of management makes operational decisions that influence the day to day operations.
Top
Middle
Lower
The butchery supervisor at Checkers would form part of which level of management?
Top
Middle
Lower
The human resources manager at Woolworths would form part of which level of management?
Top
Middle
Lower
The CEO and Board of Directors form part of which level of management?
Top
Middle
Lower
None of the answers
Good managers have the following personal characteristics:
Flexibility
Confidence
Integrity
Financial expertise
Good managers have the following business characteristics
Industry knowledge
Delegation skills
Customer service
Organisation
Good managers have the following communication qualities:
Public speaking
Writing skills
Feedback
Active listening
Which management style would be best in a crisis situation like the evacuation of a building because of a fire?
Autocratic
Democratic
Laissez-faire
Situation
Which management style would be most suite to employees who are highly skilled, creative and motivated?
Autocratic
Demoncratic
Laissez-faire
Situation
Which management style would create the most buy-in from employees?
Autocratic
Democratic
Situation
Laissez-faire
The term used to describe the manner in which the manager leads their workforce to the goals of the business.
Management style
Delegation
Communication
Coordination
