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8 EMS Revision Quiz: Management

Total questions: 20

Worksheet time: 11mins

Name
Class
Date
1.

True or False: Management is about combining the factors of production in a manner that will ensure success for the business.

a)

True

b)

False

2.

True or False: Managers are responsible for making various decisions including:

a)

hiring employees

b)

controlling the finances

c)

ensuring customers are happy

d)

deciding what to sell and how to advertise it

3.

The management task that involves defining the goals and strategies.

a)

Planning

b)

Leading

c)

Organising

d)

Controlling

4.

The management task that helps and guides employees to achieve their goals.

a)

Planning

b)

Leading

c)

Organising

d)

Controlling

5.

The management task that involves monitoring performance.

a)

Planning

b)

Leading

c)

Organising

d)

Controlling

6.

In addition to the four basic management tasks, there are --- additional tasks.

a)

2

b)

4

c)

6

d)

8

7.

The management task where the leader gives authority and responsibility to subordinates.

a)

Coordination

b)

Communication

c)

Delegation

d)

Discipline

8.

This level of management makes strategic decisions.

a)

Top

b)

Middle

c)

Lower

d)

None of these options

9.

This level of management makes tactical decisions

a)

Top

b)

Middle

c)

Lower

10.

This level of management makes operational decisions that influence the day to day operations.

a)

Top

b)

Middle

c)

Lower

11.

The butchery supervisor at Checkers would form part of which level of management?

a)

Top

b)

Middle

c)

Lower

12.

The human resources manager at Woolworths would form part of which level of management?

a)

Top

b)

Middle

c)

Lower

13.

The CEO and Board of Directors form part of which level of management?

a)

Top

b)

Middle

c)

Lower

d)

None of the answers

14.

Good managers have the following personal characteristics:

a)

Flexibility

b)

Confidence

c)

Integrity

d)

Financial expertise

15.

Good managers have the following business characteristics

a)

Industry knowledge

b)

Delegation skills

c)

Customer service

d)

Organisation

16.

Good managers have the following communication qualities:

a)

Public speaking

b)

Writing skills

c)

Feedback

d)

Active listening

17.

Which management style would be best in a crisis situation like the evacuation of a building because of a fire?

a)

Autocratic

b)

Democratic

c)

Laissez-faire

d)

Situation

18.

Which management style would be most suite to employees who are highly skilled, creative and motivated?

a)

Autocratic

b)

Demoncratic

c)

Laissez-faire

d)

Situation

19.

Which management style would create the most buy-in from employees?

a)

Autocratic

b)

Democratic

c)

Situation

d)

Laissez-faire

20.

The term used to describe the manner in which the manager leads their workforce to the goals of the business.

a)

Management style

b)

Delegation

c)

Communication

d)

Coordination