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WorksheetsEthics, Dress for Success and Conflict Resolution
Total questions: 50
Worksheet time: 40mins
There are 2 categories of business dress.
True
False
Business Professional is the most formal of the business dress categories.
True
False
Jeans are considered smart casual.
True
False
Business casual includes all of the options except:
Slacks
Skirt
Sneakers
Sweater
Self expression through hairstyles, piercings, and tattoos are acceptable in all organizations and do not effect your chances of getting a job.
True
False
All categories of business dress require your attire to be neat, clean, and fit well.
True
False
Conflict resolution involves how to respond to someone when you don't agree with them.
True
False
You will never have conflict with the people you care about.
True
False
If I decide to avoid my friend for a long time due to conflict, I could lose a friend.
True
False
Smoothing it over with a friend involves being completely honest and letting them know your true feelings about the situation.
True
False
We will use the same conflict resolution strategy every time we deal with conflict.
True
False
It is ok to tell a friend that you are not ready to compromise or win-win negotiate.
True
False
When we have a conflict with a friend, it is best to tell all of our other friends what is going on.
True
False
It is okay to hit someone you don't agree with.
True
False
This is a good example of how to deal with conflict.
True
False
Setting a time for discussion is never a good idea.
True
False
It is important that each person in a conflict be willing to compromise.
True
False
It is always good to say " you make me angry when you....".
True
False
Try to see things through the other person's perspective.
True
False
Which IS a method of conflict resolution?
Yelling
Meditation
Debate
Looking at both sides
Your friend borrows your sunglasses and loses them. What should you do?
Express anger and emotion
Explain your feelings and ask for a replacement
Address how they need to be better
Lose their sunglasses in return
You're being accused of breaking something you didn't. What should you do?
Argue your case immediately.
Figure out who broke the item.
Make a plan to pay for the broken item.
Stay calm, honest, and explain your side. Try to calm the other side.
Which of the following is something you can control?
Feeling disappointed
Disagreeing with your parents
Yelling at your best friend
A difficult classmate
Is any clash of ideas or interests.
Take a break
Emotions
Conflict
Others Behavior
Which statement below is not a conflict resolution skill:
Be respectful.
Allow the other person to speak.
Focus on the real issue.
Call the person names and shout at them.
Conflict resolution is when you try to solve a problem in a way that:
Starts a fight.
Makes you angry.
Makes everyone happy.
Makes others crazy.
What is the first step in making sound decisions?
Identify the problem
Identify the process
Identify options
Evaluate choices
Why is it important to know your problem before you decide?
to know the reasons of your problems
To understand the source of your problem
To come up with a good decision
All of the above
True or False?
Opinions can get in the way of ethical decisions?
True
False
Includes all the individuals or groups affected by a decision, policy, or operation of a firm of an individual
Organization
Stakeholders
Board of Directors
Customers
An important part of communicating is
talking over others
talking as much as you can
always knowing what to say next
listening to others
Expressing myself in a clear manner with a clear message is the same as
speaking aggressively
effectively communicating
communication verbally
simply being nonverbal
_______________ occurs when the receiver receives the message, understands the message and responds to the message.
Compromise
Conflict
Anger
Effective communication
