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TM201 - Final Examination

Total questions: 35

Worksheet time: 18mins

Name
Class
Date
1.

Typically refers to the stock or store of goods.

a)

Lean Operation

b)

Inventory

c)

Materials

2.

When goods are pulled through the system to match the demand instead of being pushed through.

a)

Lean Operation

b)

Inventory

c)

Materials

3.

Working more with suppliers to coordinate shipments, reduce lead times, and resuce supply chain inventories to prevent stockouts and to lowering inventory carrying costs.

a)

Lean Operation

b)

Supply Chain Mgmt.

c)

Materials Management

4.

According to our previous lecture, how many percent does businesses usually spend to raw materials?

a)

50%

b)

60%

c)

70%

5.

The function responsible for the coordination of several elements in an optimum manner to provide service to customers at a minimum cosst.

a)

Lean Operation

b)

Materials Mgmt.

c)

Supply Chain

6.

The process of an efficient identification of unnecessary cost which provides neither quality now use of life nor appearance nor customer features.

a)

Value Analysis

b)

Lean Operation

c)

Materials Mgmt.

7.

Who introduced the Value Analysis technique?

a)

Lawrence D. Miles

b)

James D. Thompson

c)

Howard Stevenson

8.

Inventory materials are also called _____________.

a)

idle resources

b)

missing resources

c)

sold resources

9.

Refers to the arrangement of equipment, materials, and manpower to boost or improve productivity.

a)

Facility Layout

b)

Materials Mgmt.

c)

Inventory Mgmt.

10.

The major objective of facility layout is to eliminate __________ in the workplace.

a)

congestion

b)

laziness

c)

confusion

11.

One of the main priorities of facility layout is to provide a safe and better working environment to its ____________.

a)

employees

b)

owners

c)

shareholders

12.

In this type of layout, they keep similar machines and similar operations in one place.

a)

Process Layout

b)

Product Layout

c)

Fixed Layout

13.

This type of layout is used when the raw materials are performed in a sequence and the machines are placed accordingly in a production flow line.

a)

Process Layout

b)

Product Layout

c)

Fixed Layout

14.

This type of layout is used when the product has to remain in one spot and its workers and materials are the one who work around it.

a)

Process Layout

b)

Product Layout

c)

Fixed Layout

15.

Product Layout is also called ____________.

a)

Line Layout

b)

Flow Layout

c)

Sequence Layout

16.

What platform introduces the beauty of online streaming in the Philippines?

a)

Youtube

b)

Facebook

c)

Tiktok

17.

Netflix is an online streaming platform that gives its customers an access to a wide variety of movies and series. What year was Netflix introduced to the market?

a)

1990

b)

1995

c)

1997

18.

Netflix is an online streaming platform that gives its customers an access to a wide variety of movies and series. How many years of business are they celebrating this year?

a)

20

b)

25

c)

23

19.

What term do we use when we have to pay a company on a monthly basis for us to be able to use its service or product offering.

a)

subscription

b)

payment

c)

rent

20.

What was the problem that Netflix was trying to resolve when they open their business to its market many years ago?

a)

the hassle and inconvenience of renting out movies

b)

the unavailability of your desired movies upon to the rental store

c)

Both

21.

The Netflix company started as an ____________ store.

a)

online DVD renting store

b)

an online streaming platform

c)

traditional DVD renting store

22.

Netflix is founded by Marc Randolph and ____________.

a)

Reed Hastings

b)

Marc Lewis

c)

J.D. Thompson

23.

The famous Netflix operational process was Rip. Sort. ________.

a)

Repeat

b)

Refuse

c)

Return

24.

What is the first stage of Operational Competitiveness?

a)

Available for Service

b)

Journeyman

c)

Distinctive Competence Achieved

25.

The initial stage of Operational Competitiveness focuses on being _________ to the needs of the customer.

a)

reactive

b)

refusal

c)

denial

26.

The motivation to jump on the Stage 2 of Operational Competitiveness is because of the recognition of the presence of ___________.

a)

competitors

b)

customers

c)

shareholders

27.

The Journeyman stage in Operational Competitiveness also opens the idea of doing benchmarking. What does 'benchmarking' means?

a)

gathering and evaluating your competitors' strategies

b)

duplicating the promotional strategy of a competitor

c)

upgrading your business social media page

28.

This stage of Operational Competitiveness is when business reached a point where they continually excel.

a)

Journeyman

b)

Distinctive Competence Achieved

c)

World-Class Service Delivery

29.

What is the final and peak stage in Operational Competitiveness that all businesses should desire to achieve?

a)

Journeyman

b)

Distinctive Competence Achieved

c)

World-Class Service Delivery

30.

One of the biggest game-changer in achieving the highest Operational Competitiveness stage is the use of ________.

a)

advance technology

b)

improved process

c)

anticipating customers needs

31.

In technology, "breaking the mold" means:

a)

doing things that competitors cannot do

b)

getting higher revenue

c)

copying competitors better

32.

J.D. Thompson introduces this strategy for company's to achieve the highest level of operational competitivess.

a)

Perfect World Model

b)

Value Analysis

c)

Inventory Mgmt.

33.

This strategy introduces the concept of breaking up large unfocused plant into small units for better monitoring.

a)

The Plant-within-a-Plant Concept

b)

The Focused Factory Concept

c)

The Perfect World Model

34.

This strategy encourages employees to focus on one task in one particular time to promote experience and effectiveness.

a)

The Plant-within-a-Plant Concept

b)

The Focused Factory Concept

c)

The Perfect World Model

35.

The Perfect World Model ultimate goal is to provide the best service by having the best ____________ system.

a)

operational

b)

managerial

c)

inventory