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WorksheetsTotal Quality Management
Total questions: 10
Worksheet time: 5mins
TQM stands for _ _ _ ?
(this question is not case sensitive and will judge your spelling harshly, deal with it)
(a)
Who is responsible for the product quality according to TQM?
(1 answer only)
plant manager
everyone
individual employee
team lead
How many key principles describe TQM?
8
1
3
10
In which country was TQM first implemented?
USA
South Korea
Germany
Japan
Which of the following describes the focus of TQM over time?
short-term success
long-term failure
neither
Which changes can be expected with the implementation of TQM?
higher efficiency
a lot of workers will appreciate the changes demanded by the corporate leadership and will not resist change
reduced adaptability
less waste
higher maintenance workload
Which quality award has been continuously awarded since the 1950s?
Kaizen Award
Malcolm Baldridge Quality Award
Deming Prize
Ishikawa Quality Prize
Which of the following is not a key TQM principle?
Integrated Systems
Ecological Sustainability
Continuous Improvement
Fact-based decision making
What does EFQM stand for?
European Federation of Quality Management
European Foundation for Quality Management
Economic Feasabiliy of Quality Measures
European Foundation of Quantum Mechanifor
What is the main reason for mistakes according to TQM?
humans
processes
