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WorksheetsHPC 3 - Applied Business Tools and Technologies w/ Lab Midterm E
Total questions: 52
Worksheet time: 3600secs
The type of reservation in which the rooms are not available right now, but in the near future if any cancellations are made, rooms will be available and then the reservation will be confirmed.
Waitlisted
tentative
Confirmed
Guaranteed
An alternative approach to opening a file.
Search for the file
restart the computer
use the creating program
locate the file and open directly
The system unit includes the following, except for:
Hard disk
Memory
External drive
Video card
These rates are given to corporate, group and airline companies.
specially offer rates
on demand complimentary
earned/offered complimentary
negotiated rates
This are key combinations that provide fast access to software commands.
short-cut keys
sort
quick sort
network drive
The letter of acknowledgement includes the following, except for:
i. say ‘yes’ clearly when relevant
ii. supply any necessary information or details
iii. start with the acknowledgement
iv. close courteously to maintain goodwill
i and ii
ii and iii
i and iii
all of the above
The phonetic alphabet of Juan.
Juliet Unicorn Alpha Nano
Juliet Unicorn Alpha November
Juliet Uniform Alpha November
Juliet Uniform Alpha Nano
The airline code of Cathay Pacific Air.
CS
CP
CI
CX
This well-planned reservation system does not evoke any reservation without confirming the name of the person cancelling the reservation and sends a cancellation to the guest.
Share-with
Cancelled reservation
guaranteed reservation
claimers
This is a contract with travel agencies, tour operator and corporate that made the reservations.
prepayment
contractual agreement
allotment
guaranteed reservation
Log-in name is a name that is registered by the system as a person with approved access.
True
False
Excel can be closed by clicking the box in the top right corner or File and then Exit
True
False
Software is the physical components of a computer system – everything that you can touch.
True
False
Reservation is blocking of room for a guest for a particular period of time
True
False
Copy is a single data or a file into another location.
True
False
The Central Processing Unit (CPU) is the brain in your computer.
True
False
Joiners is when limited party joins an already in-house guest.
True
False
Memory Sticks is a well storage devices other than hardware such as mice, printers or anything connected
True
False
Username is unique and issued by the company and will usually conform to a set of business rules to ensure there is consistency within the business.
True
False
This is a piece of equipment that copies a document or image directly into a computer.
(a)
This is a set of memory chips that hold data temporarily.
(Use abbreviation only)
(a)
This is a type of reservation in which the hotel will hold the reserved room for the guest and will not release it to any other guest even if the guest does not arrive on time.
(a)
These are small drives that connect to modern computers via the Universal Serial Bus (USB).
(a)
This is the process of producing output .
(a)
This is the standard layout of keyboard with extra keys for specific functions.
(a)
This is when an additional party joins an already in-house guest.
(a)
This is when there are no more available room in the hotel.
(a)
This is mini computers designed to perform basic computer functions and fit in the palm of the hand..
(a)
These are storage drives that are connected to the other computers in a network.
(a)
Kuala Lumpur
International
Local
Iloilo
International
Local
Bangkok
International
Local
Tablas
International
Local
Narita
International
Locl
Legazpi
International
Local
Singapore
International
Local
Baguio
International
Local
Melbourne
International
Local
Puerto Prinsesa
International
Local
Power Point
(a)
Close
(a)
Copy
(a)
Outlook
(a)
Save
(a)
Adobe Photoshop
(a)
Paste
(a)
Acrobat Writer or Reader
(a)
New Document
(a)
Undo
(a)
What is the importance of calibrating the computer?
Among the types of reservation, which is best acceptable for the hotel industry?
Direction: Draft a correspondence using the following details.
a. Hotel opening – Housekeeping Staff
b. Date today
c. General Manager: Juan Dela Cruz
d. CITHM Hotel
e. Use full block format
