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Market Segmentation

Total questions: 12

Worksheet time: 12mins

Name
Class
Date
1.

The key advantage of mass marketing, as compared to market segmentation, is:

a)

brand building

b)

economies of scale

c)

customer engagement

d)

customer understanding and being close to the customer

e)

market responsiveness

2.

Market segmentation is defined as dividing a market into smaller segments with distinct needs, characteristics, or behaviors that require ____

a)

separate management teams

b)

unique pricing points

c)

careful attention and planning

d)

separate marketing strategies and marketing mixes

e)

environmental analysis

3.

Loyalty status is a segmentation approach that would be considered to belong to which main segmentation base?

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Behavioral

e)

Benefit

4.

If a firm considered that cultural factors were important in their marketing, then which major segmentation base would probably be most appropriate for them?

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Behavioral

e)

Benefit

5.

Colgate toothpaste offers a broad range of toothpaste products – for sensitive teeth, teeth whitening, for cavity protection, and so on – therefore they appear to be using what form of segmentation?

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Behavioral

e)

Benefit

6.

In terms of evaluating market segments on a criteria, each segment identified should be relatively unique as compared to other segments. This would meet the criteria of:

a)

Measurable

b)

Differentiable

c)

Accessible

d)

Actionable

e)

Substantial

7.

If a market segmentation approach identifies several segments that are not differential or actionable, then the recommendation would be to:

a)

Implement a niche marketing approach

b)

Move to mass marketing

c)

Consider another market

d)

Pursue the most attractive segment

e)

Combine some of these market segments

8.

If a bakery sells gluten-free breads and cakes for people on restricted diets and other health conscious customers that they are adopting what approach to market targeting?

a)

Mass marketing

b)

Differentiated marketing

c)

Concentrated marketing

d)

Niche marketing

e)

One-to-one marketing

9.

Typically, product positioning should include both points-of-difference, as well as points-of- ______

a)

Competitive advantage

b)

Parity

c)

Differentiation

d)

Pricing

e)

Product

10.

The biggest challenge in repositioning a brand is:

a)

Improving the products

b)

Changing the marketing communications

c)

Manufacturing the product and shipping it logistically

d)

Responding to competitor’s likely actions

e)

Changing consumer attitudes and knowledge

11.

In terms of product positioning, one criteria that it should meet is that it should be pre-emptive, which means that it should be:

a)

Interesting and exciting

b)

Clear and distinctive

c)

Affordable and profitable

d)

Sustainable and hard to copy

e)

Unique in the marketplace

12.

Perceptual maps are a ______ technique, designed to demonstrate how ______ perceive the positioning of brands in the market.

a)

Creative, Managers

b)

Creative, Consumers

c)

Visual, Managers

d)

Visual, Consumers

e)

Insightful, Managers