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Nature of Management ch 6

Total questions: 49

Worksheet time: 25mins

Name
Class
Date
1.

Technical skills are most needed by front-line managers.

a)

True

b)

False

2.

Magnus supervises employees who work on the assembly line in a manufacturing plant. Magnus is a middle manager.

a)

True

b)

False

3.

High-level managers make an organization's strategic decisions that focus on a key idea for using resources in order to take advantage of opportunities

a)

True

b)

False

4.

Strategic objectives are expressed in general terms and do not contain specific, quantifiable metrics of where the firm is now or where it is going.

a)

True

b)

False

5.

Directing involves forecasting events and determining the best course of action from a set of options or choices.

a)

True

b)

False

6.

During the COVID-19 pandemic, many companies had to eliminate employees from their organizations to stay in business. This is called downsizing

a)

True

b)

False

7.

Any organization requiring the coordination of resources requires management

a)

True

b)

False

8.

The first step in the decision-making process is developing options

a)

True

b)

False

9.

Free-rein leaders may qualify as authentic leaders, but democratic leaders do not.

a)

True

b)

False

10.

Joanne believes in letting employees make their own decisions about whether to work in the office or at home, what hours to work, and how to accomplish their work. Joanne has a free-rein leadership style.

a)

True

b)

False

11.

Magnus supervises employees who work on the assembly line in a manufacturing plant. Magnus is a middle manager.

a)

True

b)

False

12.

High-level managers make an organization's strategic decisions that focus on a key idea for using resources in order to take advantage of opportunities.

a)

True

b)

False

13.

Strategic objectives are expressed in general terms and do not contain specific, quantifiable metrics of where the firm is now or where it is going.

a)

True

b)

False

14.

Directing involves forecasting events and determining the best course of action from a set of options or choices.

a)

True

b)

False

15.

________ make decisions about the use of an organization's resources and are concerned with planning, organizing, directing, and controlling the organization's activities.

a)

Managers

b)

Shareholders

c)

Copnsumers

d)

Accountants

16.

Giselle manages a group of beach rental kiosks. Her goal is to run this business in such a way that she achieves the desired result, making a profit and providing her customers with the items they need to enjoy their vacation. Thus, her primary managerial concern is

a)

efficiency

b)

effectiveness

c)

standarization

d)

innvovation

17.

If a manager is concerned about doing the work with the least cost and waste possible, then their primary managerial concern is

a)

efficiency

b)

delegation

c)

hiring

d)

expertise

18.

West is a manager at a large investment banking firm. The firm is expanding, and he is tasked with hiring more people to carry out the organization’s increased workload. West must also determine what to pay the new hires and develop a plan to train them. West is engaged in

a)

factoring

b)

directing

c)

organizing

d)

staffing

19.

Hiring people to carry out the work of an organization is known as

a)

factoring

b)

bartering

c)

staffing

d)

controlling

20.

Which management function is crucial because it lays the foundation for all other management functions?

a)

planning

b)

organizing

c)

staffing

d)

controlling

21.

Rafe is one of the senior managers of a large company. He is part of a team that determines the objectives of the company based on future trends in the industry and decides how to accomplish them. Rafe is involved in the management function of

a)

staffing

b)

recruiting

c)

planning

d)

directing

22.

A clear and concise declaration that explains the organization’s reason for existence is a(n)

a)

referendum

b)

mission statement

c)

OPERATING AGENDA

23.

Melvin's fishing store has profit as an objective. As a result, he wants to have

a)

unlimited liability

b)

money and assets left over after paying expenses

c)

operational capabilities, processes, and human resources

d)

the ability to evaluate opportunity costs

24.

The high-level management of a company decides that the company’s objective for the next two years will be to expand the overall business to include locations in other states. This is an example of ________ planning.

a)

functional

b)

static

c)

stategic

d)

tactical

25.

________ plans establish the long-range objectives and the overall course of action by which a firm fulfills its mission.

a)

functional

b)

tactical

c)

strategic

d)

operational

26.

What type of plan helps keep the organization on the course established in the strategic plan?

a)

contingency plan

b)

implementation plan

c)

tactical plan

d)

static

27.

Providing incentives to employees to motivate them toward achieving organizational objectives relates to the management function of

a)

directing

b)

organizing

c)

evaluating

d)

controlling

28.

            ________ is the process of evaluating and correcting activities to keep an organization on course

a)

planning

b)

staffing

c)

controlling

d)

recruiting

29.

The specific operations of an organization, plant, division, or department would most typically involve the ________ of the company.

a)

high lrvrl management

b)

middle management

c)

stockholdhers

d)

executive officers

30.

In decision making, once the best option has been chosen, the next step is

a)

monitor the consequences

b)

implement the decision

c)

test the option

d)

analyze the option

31.

A Chief Experience officer (CXO) is sometimes known as a what......

a)

CEO

b)

CFO

c)

CCO

d)

COO

32.

A CXO focuses on the customer as well as the employee experience.

a)

True

b)

False

33.

Which type of planning deals with potential disasters such as fa fire or an earthquake?

a)

Strategic Planning

b)

Independent Planning

c)

Tactical Planning

d)

Contingency Planning

34.

In order to reduce costs in your employee payroll you must hire more employees.

a)

True

b)

False

35.

Staffing and downsizing are both important elements of management and planning.

a)

True

b)

False

36.

What kind of pay is given to an employee when they are terminated?

a)

"out-the-Door"

b)

Retirement

c)

Severance

d)

Competition Pay

37.

Factors that allow a company to produce goods or services better or more cheaper than another company.

a)

Risk Management

b)

Business Excellence

c)

Competitive Advantage

d)

Absolute advantage

38.

Which of the following is not one of the four functions of management?

a)

Controlling

b)

Planning

c)

Discovering

d)

Directing

39.

Strategic plans deal with the day to day operations of a business.

a)

True

b)

False

40.

Which of the four functions of management deal with motivating employees?

a)

Planning

b)

Directing

c)

Organizing

d)

Controlling

41.

Measuring performance is an example of which of the four functions of management?

a)

Planning

b)

Directing

c)

Organizing

d)

Controlling

42.

Plant managers are an example of which level of management

a)

Front-Line

b)

Middle

c)

High-Level

43.

Which level managers are responsible for tactical and operational planning?

a)

High-Level

b)

Middle

c)

Front-Line

44.

Which level manager spends most of their time directing and controlling?

a)

High Level

b)

Front-Line

c)

Middle

45.

Respect and trust are pillars of a good leader.

a)

True

b)

False

46.

Their are 4 stages in the decision making process.

a)

True

b)

False

47.

The last step in the decision making process is

a)

Selecting the best option

b)

Implementing the decision

c)

Monitoring the consequences

d)

Developing options

48.

The first step in the decision making process is

a)

Developing Option

b)

analyzing the options

c)

Implementing a decision

d)

Define the situation

49.

To be a good leader it is always a good idea to leave employees input out of your decision making process.

a)

True

b)

False