WorksheetsE-banking Revision
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
E-banking services only provide customer access to accounts, the ability to move their money between different accounts.
a)
True
b)
False
2.
Who are the main stakeholders of e-banking?
a)
Retails customers
b)
Corporate customers
c)
Banks
d)
All of the above
3.
What is the problem make people hesitant to bank online?
a)
Security risk
b)
Fee
c)
Interest rate
d)
Time-consuming
4.
How to deal with user resistance ?
a)
Implement comprehensive staff training
b)
Consult users about the need for the new technologies
c)
Understand the resisting e-banking of users
d)
All of the above
5.
What is the biggest constraint in E - Banking?
a)
Maintenace cost
b)
Security cost
c)
Start-up cost
d)
Training cost
6.
Which is NOT the problems of E - Banking?
a)
Technical issues
b)
Lack of confidence
c)
Lack of personal relationship
d)
Lack of awareness
7.
Which of following aspects is included in e-banking management scope?
a)
Channel integration
b)
User resistance to change
c)
Relationship with customers
d)
All of the above
8.
How many types of e-currency?
a)
1
b)
2
c)
3
d)
4
9.
Which of the following statements is correct when talking about cryptocurrency?
a)
Cryptocurrencies are digital currencies that use cryptography to secure.
b)
Cryptocurrencies is illegal.
c)
Bitcoin is legal tender in Egypt.
d)
Cryptocurrencies has all three functions of money.
10.
Digital wallet allows you to pay when you're shopping using your mobile device
a)
True
b)
False
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