WorksheetsUNIT 4 REVIEW: TRAVEL & TOURISM PRODUCTS AND SERVICES
Total questions: 14
Worksheet time: 7mins
A product is:
A good or object, you can touch .
A good or object you can not touch.
A services is described as:
As a good and sale.
As an act and its receipt of sale is a contract.
The inter-relationship is defined as:
Independency on one another’s products & services of different providers in the travel & tourism industry.
Reliance on one another’s products & services of different providers in the travel & tourism industry.
Reliance on the products of accommodation principals (hotel, campsite, etc).
These are the three main types of tourism products:
Package product, dependent product and all-inclusive product.
Package product, independent product and all-inclusive product.
Package product, dependent product and inclusive product.
A package product comprises of these components:
Recreational activities, accommodation and other tourist services.
Transport, holiday representative and other tourist services.
Transport, accommodation and other tourist services.
An independent product is:
Purchased directly from the provider by individual customers.
A package with unlimited drinks.
All of the components of a holiday bought separately.
The all-inclusive product:
It is a package in which flights, transfers, accommodation and all meals and unlimited drinks are bought separately.
It is a package in which flights, transfers, accommodation and all meals and unlimited drinks are included together.
Mention the five types of tour operators:
Mass market, inbound, outbound, allocation, specialist.
Mass market, inbound, outbound, domestic, specialist.
Mass market, inbound, outbound, domestic, guarantee.
The role of travel agents is to act as the intermedary, link or middleman between the customer and ____________,
retailers
ancillary products
tour operator
Provision of transport facilities, airports, seaports and railway networks are part of the ______ in travel and tourism.
infrastructure
development
utilities.
These are the four types of accommodation:
Hotel, guesthouse, hostel and self- catering.
Hotel, guesthouse, hostel and camping site.
Hotel, guesthouse, hostel and facilities.
Accommodation providers develop specific products & services targeted to two main segments:
Business tourists & gray market.
VFR & leisure tourists.
Business tourism & leisure tourism.
13. __________improves the accessibility of destinations for domestic and international visitors.
Infrastructure
Investment
Public transport
Mention the four types of transport tourists can use:
Air, gateway, rail & alliances.
Agreements, sea, rail & road transport.
Air, sea, rail & road transport.
