Worksheets09. Resource Management
Total questions: 12
Worksheet time: 9mins
Avoid being involved in the conflict and decision making
Request the functional managers of the involved parties to step in
Gain a technical understanding of the issue
Request the HR managers of the involved parties to step in
An IT contract for a project states that all team members must be certified in IT security. The project manager discovers that one team member presented a fake certificate.What should the project manager do first to handle this situation?
Update the project management plan to include resources to get the team member certified.
Update the issue log and remove the team member from the project.
Ensure the remaining team members have valid certificates.
Investigate why this situation was not discovered earlier.
A virtual team is midway through a sprint of a complex task and is ahead of schedule. During the daily standup, which often tends to end early, a new team member interrupts and asks everyone to define their role and what they worked on prior to this sprint. How should project manager handle this situation?
Address the situation immediately and make sure the new team member has all the information they need to be successful.
Respectfully inform the team member that this would be best taken care of in another meeting.
Team members are not supposed to interrupt in meetings and project manager can ask them to keep quiet.
Allow the new team member to ask the team whatever questions are needed for clarification.
