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Unit 5 Study Guide

Total questions: 20

Worksheet time: 3600secs

Name
Class
Date
1.

Technology is the practical application of which of the following studies to society and industry:

a)

Literature

b)

History

c)

Science

d)

Economics

2.

Which of the following is not considered a technological innovation:

a)

The weather

b)

The wheel

c)

The Internet

d)

The cell phone

3.

Which of the following is a benefit that businesses receive from using the Internet:

a)

Improved methods of manufacturing

b)

Faster connections with suppliers

c)

Easier use of satellite radio

d)

The ability to call employees on the road

4.

A specific Internet technology that allows users to make voice and video calls online is called

a)

Electronic Transfer of Funds

b)

Expert Systems

c)

Hardware.

d)

Voice over Internet Protocol.

5.

A computer’s internal processor is part of its

a)

virtual training

b)

hardware

c)

software

d)

expert systems

6.

When an employee uses a computer program to help manage bookkeeping tasks, s/he is using

a)

expert systems.

b)

networking abilities.

c)

software.

d)

hardware.

7.

A medical professional enters a patient’s symptoms into a computer program designed to help diagnose illnesses. This program is known as a(n)

a)

expert system.

b)

Voice over Internet Protocol.

c)

virtual doctor.

d)

computer-aided design.

8.

When a business uses computer technology to manage its money and move it among different accounts, it is taking advantage of

a)

hardware.

b)

expert systems.

c)

electronic data interchange.

d)

electronic transfer of funds.

9.

Computers direct robots and other machines to do specific tasks in a technology known as

a)

computer-aided manufacturing.

b)

computer-aided design.

c)

Internet telephony

d)

virtual training.

10.

Global positioning systems (GPS) rely on the use of what type of technology?

a)

Voice over Internet Protocol

b)

Satellite technology

c)

Cell phone technology

d)

The Internet

11.

Smartphones allow employees to

a)

make manufacturing processes more efficient.

b)

diagnose complicated business problems.

c)

keep sensitive company information confidential.

d)

communicate while out of the office.

12.

Which of the following technologies has made manufacturing more efficient:

a)

Satellites and software

b)

Cell phones

c)

Improved materials and methods

d)

The Internet

13.

What is the biggest impact of technology on the computer industry?

a)

Technology is not related to the computer industry.

b)

Technology eliminated the computer industry.

c)

Technology changed the computer industry.

d)

Technology created the computer industry.

14.

How has technology affected the travel-agency industry?

a)

Technology has threatened the travel-agency industry.

b)

Technology is not related to the travel-agency industry.

c)

Technology has eliminated the travel-agency industry.

d)

Technology has contributed to the growth of the travel-agency industry.

15.

How has technology changed the nature of competition?

a)

Competition has significantly decreased.

b)

Only big companies can stay competitive.

c)

Companies must stay in step with new technologies.

d)

All competition is now conducted online.

16.

How has technology changed the nature of marketing?

a)

Businesses have fewer potential customers to reach.

b)

It’s easier for businesses to communicate with customers.

c)

Marketing jobs are scarcer than they used to be.

d)

Marketing is now completely electronic.

17.

Phil works from his home office on Tuesdays and Thursdays. This is known as

a)

information gathering.

b)

networking.

c)

telecommuting.

d)

collaborating.

18.

How can technology make entering foreign markets easier?

a)

Satellite technology lessens trade barriers.

b)

Businesses can sell products online.

c)

It eliminates shipping costs.

d)

It makes accounting tasks simpler.

19.

Which of the following problems is connected to technology:

a)

Lack of health care

b)

Oil shortages

c)

Inflation

d)

Air pollution

20.

Which of the following is a method of technological information gathering that businesses can use to enhance customer relations:

a)

A customer registers on the company website.

b)

A customer comes to the store to fill out a warranty card.

c)

A customer writes a letter of complaint to the company.

d)

A customer receives a coupon in the mail from the business.