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Total questions: 50

Worksheet time: 50mins

Name
Class
Date
1.

A broader definition of e-commerce that includes not just the buying and selling of goods and services, but also servicing customers, and conducting electronic business transactions within an organization best defines as __________.

a)

e-government

b)

e-tailing

c)

e-supplier

d)

e-business

2.

2.   System activities include all of the following EXCEPT

a)

input

b)

people

c)

output

d)

process

3.

2.   Companies use ERP to support their various business process and activities of internal operations, which does NOT include __________.

a)

human resource management

b)

manufacturing

c)

interactive with suppliers

d)

order processing

4.

All of the following are functional-business system EXCEPT

a)

Marketing

b)

Enterprise Resource Planning

c)

Human Resource

d)

Accounting

5.

The following management level and system are correct EXCEPT

a)

Non-management - TPS

b)

Operational management - TPS

c)

Executive management - ESS

d)

Middle management - DSS

6.

Categories of E-Commerce are below EXCEPT

a)

B2E

b)

B2C

c)

C2C

d)

B2B

7.

Example or items that can be COPYRIGHTED are pictorial, literary and motion pictures

a)

True

b)

False

8.

•Person who gain access to a computer system or network illegally.

•May want to test if a computer system is indeed foolproof.

•To challenge the security of the system

a)

Crackers

b)

Hackers

c)

Script Kiddie

d)

Scammer

9.

•Someone who accesses computer or network illegally but has the intention of destroying data, stealing information, or other malicious action

and have advanced computer and network skills

a)

Hackers

b)

Crackers

c)

Script Kiddie

d)

Scammer

10.

•Same intent as a cracker but does not have the technical skills and knowledge

•Often use prewritten hacking and cracking programs to break into computers

a)

Hackers

b)

Script Kiddie

c)

Hackers

d)

Scammer

11.

What is the acronym meaning of SCM

a)

Supply Consumer Management

b)

System Chain Management

c)

Supply Chain Management

d)

System Consumer Management

12.

What is the acronym meaning of ERP

a)

Exchange Resource Protocol

b)

Enterprise Resource Preparing

c)

Enterprise Roll Pulling

d)

Enterprise Resource Planning

13.

What is the acronym meaning of CRM

a)

Customer Resource Management

b)

Customer Relationship Management

c)

Consumer Relationship Management

d)

Consumer Resolution Management

14.

Type of malware that potentially damaging program that affects, infects a computer or mobile device negatively by altering the way the computer or device work without the user`s knowledge or permission

a)

Trojan Horse

b)

Worm

c)

Spyware

d)

Virus

15.

A malware that copy itself repeatedly, for example in a memory or on a network, using up resources and possibly shutting down the computer, device or network

a)

Trojan Horse

b)

Worm

c)

Spyware

d)

Virus

16.

A malware program that hides within or looks like a legitimate program. Does not replicate itself to another computer or device.

a)

Trojan Horse

b)

Worm

c)

Spyware

d)

Virus

17.

There are several ways to protect against malicious programs EXCEPT

a)

Use Antivirus

b)

Backup Regularly

c)

use Firewall

d)

Use Desktop

18.

CRM is mainly used across which department

a)

Human Resource

b)

Engineering

c)

Sales and customer Service

d)

Logistic and Planning

19.

Executive Management level task is on________

a)

Tactical Decision

b)

On-job decision

c)

Strategic Decision

d)

Operational Decision

20.

Middle management level task is on _______

a)

Strategic Decision

b)

Tactical Decision

c)

On-job Decision

d)

Operational Decision

21.

What kind of system does Executive Management uses?

a)

Decision Support System

b)

Transaction Processing System

c)

Management Information System

d)

Executive Support System

22.

What kind of system does Middle Management uses?

a)

Decision Support System

b)

Management Information System

c)

Transaction Processing System

d)

Executive Support System

23.

What kind of system does Operational Management uses?

a)

Decision Support System

b)

Management Information System

c)

Transaction Processing System

d)

Executive Support System

24.

What kind of system does Non-Management employee uses?

a)

Decision Support System

b)

Management Information System

c)

Transaction Processing System

d)

Executive Support System

25.

Determine the input of a microwave system

a)

Select the washing mode

b)

Select the cooking method

c)

Select the temperature

d)

Type in the numbers

26.

Information System activities include all of the following EXCEPT

a)

Input

b)

people

c)

Output

d)

Process

27.

An interactive class registration system that immediately notifies the user of his or her success to register in class is an example of a__________ processing of transactions.

a)

real time

b)

batch

c)

schedule

d)

analytical

28.

Marketing information system are all below EXCEPT

a)

Interactive Marketing

b)

Sales Force Automation

c)

Manufacturing Schedule

d)

Sales Management

29.

The following firms involve in the manufacturing information system EXCEPT

a)

transportation

b)

recruitment

c)

wholesaler

d)

retailer

30.

Software installed on your computer that controls your computer communication by permitting or denying communication based on your security setting is best described as

a)

antivirus

b)

personal firewall

c)

anti spyware

d)

content filtering package

31.

In the e-commerce access control and security, the customers trust can be created from

a)

cookies

b)

user feedback

c)

tracking software

d)

encryption

32.

" Registered and Authorized Employee may use the the Internet according to company rules and regulation "

a)

Patent

b)

Code of conduct

c)

Trademark

d)

Copyright

33.

How many Phases in System Development Life Cycle

a)

3

b)

4

c)

5

d)

6

34.

What is the second phase and product of System Development Life Cycle (SDLC)?

a)

System Design

Product: System Specifications

b)

System Analysis

Product: Functional Requirement

c)

System Implementation Product: Operational System

d)

System maintenance Product: Improve System

35.

What is the third phase and product of System Development Life Cycle (SDLC)?

a)

System Investigation Product: Feasibility Study

b)

System Analysis Product: Functional Requirement

c)

System Design Product: System Specification

d)

System Implementation Product: Operational System

36.

A (a)   uses the Internet and network to destroy or damage computers for political reasons.

37.

Malicious software programs referred to as (a)   include a variety of threats such as computer viruses, worms and Trojan horse

38.

A (n) (a)   system is a collection of hardware, software, data, people and procedures that work together to produce quality information

39.

A (n) (a)   is a major form of electronic payment system in banking and retailing industries. 

40.

A (n) (a)   has the same intent as a cracker, but does not have the technical skills and knowledge. 

41.

Fingerprint scanners, facial recognition, and voice recognition are all examples of (a)   systems that recognize a person by some physical trait. 

42.

  (a)   is a short-range radio frequency communication technology for remotely storing and retriving data using tags and readers . 

43.

A (n) (a)   is an electronic card containing an embedded microchip that enables predefined operations or the addition, deletion, or manipulation of information on the card

44.

Intellectual property right is referring to the following EXCEPT

a)

20 years of monopoly on the right to make an invention is called a trade secret

b)

Protection of the unique and original works such as ideas, arts, logos and names

c)

Names or designs to distinguish a product in marketplace is called a trademark.

d)

A.  The protection of the source and the object code is called copyright.

45.

E-commerce can be divided to the following categories EXCEPT

a)

Click and Mortar

b)

Brick and Mortar

c)

Pure Play

d)

Extranet

46.

Enterprise Application Integration system covers all of the following system EXCEPT

a)

Supply Chain Management System

b)

Knowledge Management System

c)

Transaction Processing System

d)

Customer Relationship Management System

47.

_______is a cross-functional enterprise backbone that integrates and automates processes within Manufacturing, Logistics, Distribution, Accounting & Finance

and Human resources

a)

SCM

b)

ERP

c)

TPS

d)

EAI

48.

All of the following are functional-business system EXCEPT

a)

Accounting Information System

b)

Enterprise Resource Planning

c)

Human Resource Information System

d)

Marketing Information System

49.

______is a way of viewing an event from a broad perspective that includes structures, patterns and cycles. It helps business to understand a problem to any business event - see a system in any situation - by finding the input, the process, the output, the feedback and the control

a)

Information Technology

b)

System Thinking

c)

Information System

d)

Information Overload

50.

_____is the overall process by which IS are designed and implemented

¨Includes identification of business problems:

Two most common approaches:

1. Object-oriented analysis and design

2.Life cycle

a)

System Analysis and Design

b)

System Development

c)

System Implementation

d)

Systematic System