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WorksheetsEmotional Intelligence
Total questions: 20
Worksheet time: 10mins
What does EQ stand for?
Emotional Question
Emotional Quotient
Emotional Queen
Emotional Quantification
Self-regulation is NOT about
controlling emotions
managing emotions
recognizing emotions
masking emotions
To ensure motivation you need to
Make a plan
Engage emotions
Think rationally
All the answers are correct
High EQ would be impossible with low
Self-harm
Self-esteem
Self-indulgence
Self-criticism
Emotional responses are quick and it takes practice to manage them.
True
False
Social skills are:
how you interact with others
how you internalize your emotions
how you process your emotions
how you interact with yourself
What is the meaning of Emotional Intelligence
Ability to understand and deal with feelings, both your own and those of others, in a healthy & constructive manner.
Ability to play with other's feelings and able to influence others in a quiet way.
Ability to think logically and organize events successfully to avoid any disruptions and complaints.
The 5 domains of Emotional Intelligence
self-awareness, self-management, motivating oneself, social awareness & relationship management
Resilience, Integrity, Optimism, Flexibility & Self Confidence
Security, Status, Attention, Friendship & Achievement
Many companies / bosses prefer to hire people with high EQ because
Direct link to their salary and coming back from lunch break
They are better looking & can sweet talk
Direct link between staff with high EQ & his increased productivity
How will people with low self-confidence reacts to uncertainty
stay within comfort zone & not taking risks
stay at home & watch Netflix
stay in the company & try to work overtime
How will people with high EQ face uncertainty
More positive & open mindset
More negative & stay depressed
More careful & stay within the safe zone
In a situation where the person blame you ( false accusation ), how will you respond?
Call police to clear the air
Apply empathy & understand his point of view
Apply the service recovery method accordingly
In an unclear situation, if the person is full of confidence & positive, he will
react negatively and take away the challenge
react positively and take on the challenge
react positively and buy the seafood
3 ways to improve EQ
read books / magazines related to EQ
seek out an experienced mentor
attend training on EQ
All answers are acceptable
Self Regulated leader does:
Controls disrupting impulses
Thinks before act
Very much comfortable with ambiguities
All above
When referring to “Empathizing with the experience of others”, which branch of the emotional intelligence does empathy belongs to?
Self-awareness
Self-management
Social awareness
Relationship Management
