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CS1_Wk18_Troubleshooting

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following are hardware problems?

a)

The computer does not start

b)

USB Mouse not connecting

c)

Insufficient Memory

d)

Device Driver is missing

2.

This is a URL or Web Address

a)

True

b)

False

3.

My computer isn't working correctly. I should:

a)

log out and log back in.

b)

restart my computer.

c)

clear my cache and cookies.

d)

All of these are good choices.

4.

A virus can get onto your computer even without requiring permission.

a)

true

b)

false

5.

When you notice something is wrong, what is the first step when thinking physical?

a)

Where am I?

b)

Check power

c)

Is the internet working?

d)

Did my teacher do it?

6.

Do this if you have a network connection issue?

a)

Find Mr. Richards

b)

Check the Server Room

c)

Make sure the ethernet cable is plugged in & has lights

d)

Scream and wave your arms

7.

What is the final step when you notice that something is wrong?

a)

Throw it in the garbage

b)

Reboot

c)

Cry

d)

Detention

8.

Which of the following is NOT something you should do to protect your data information?

a)

Updates

b)

Install antivirus software

c)

Creating a backup often

d)

Do all of these things to protect your data

9.

Information on public wifi is unencrypted and visible to anyone (unless you're using a VPN).

a)

True

b)

False

10.

If a PC freezes or behaves otherwise erratically, and the system unit is very quiet, the most likely cause is:

a)

A virus has infected the system

b)

The hard-drive is almost out of space

c)

The CMOS RAM is failing

d)

The power-supply fan has failed and the system is overheating

11.

If a user wants to add another adapter card into a PC, the first concern would be:

a)

Is the card a "Plug-and-Play" card?

b)

Would there be enough hard-drive space for the driver-software for the card?

c)

Would the power supply be able to provide enough power for the card?

d)

Is there a vacant slot available for the card?

12.

What significance do the "beeps" have during the boot process of a PC?

a)

The number of beeps describe the quality of the processor

b)

The number of beeps describe the speed of the RAM Chips

c)

The number and length of the beeps indicate a hardware problem

d)

You can tell how powerful the PC is by the loudness or intensity of the beeps

13.

Which of the following is an input device?

a)
b)
c)
d)
14.

Which of these is an example of Storage

a)

Google Drive

b)

Hard Drive

c)

Solid State Drive

d)

Food Drive

15.

Match the following

a)
1.

Output

b)
2.

Input

c)
3.

Processing

d)
4.

Storage

e)
5.

Input & Output

16.

Hardware parts that can be connected to a computer

a)

Analog equipment

b)

Software applications

c)

Peripherals

d)

Binary Code

17.

Which cable will give you electrical power

a)
b)
c)
d)
18.

Select the motherboard

a)
b)
c)
d)
19.

Prevents computer from overheating

a)
b)
c)
d)
20.
What does Ms. Lamar check first if your monitor goes blank?
a)
turn the monitor off
b)
check the monitor cord
c)
open task manager