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product

Total questions: 13

Worksheet time: 10mins

Name
Class
Date
1.

Unsought products are products and services that the customer usually buys frequently, immediately, and with a minimum of comparison and buying effort.

a)

True

b)

False

2.

A company’s product mix has four important dimensions: width, length, depth, and consistency.

a)

True

b)

False

3.

An example of service variability is that within a given Marriott hotel, one registration-desk employee may be cheerful and efficient, whereas another may be unpleasant and slow.

a)

True

b)

False

4.

Product line _____ refers to the number of versions offered of each product in the line. Sunsilk shampoo comes in 13 varieties, ranging from Sunsilk antidandruff to Sunsilk oil care formulations.

a)

Depth

b)

length

c)

consistency

d)

wirdth

5.

     _____ are those products purchased for further processing or for use in conducting a business.

a)

unsought products

b)

industrail products

c)

shopping products

d)

Convenience products

6.

A _____ is a group of products that are closely related because they function in a similar manner, are sold to the same customer groups, are marketed through the same type of outlets, or fall within given price ranges.

a)

product line

b)

Product Mix

c)

brand extension

d)

consistency

7.

_____ occurs when two established brand names of different companies are used on the same product.

a)

internal branding

b)

private brand

c)

co branding

d)

brand equity

8.

  _____ means that services cannot be seen, tasted, felt, heard, or smelled before they are bought.

a)

Service variability

b)

Service perishability

c)

Service intangibility

d)

Product mix

9.

  New product development starts with _____.

a)

idea generation

b)

idea sceening

c)

concept development

d)

concept resting

10.

All of the following are stages in the PLC, except which one?

a)

introduction

b)

growth

c)

adoption

d)

maturity

11.

The image is an example of

a)

line extension

b)

brand extension

c)

new brand

d)

co branding

12.

lulu dish wash liquid is an example of

a)

manufacturer brand

b)

store brand

c)

line extension

d)

new brand

13.

This perceptual map is an example of———-

a)

Brand name

b)

Brand development

c)

Brand strategy

d)

Positioning