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National Business December Revision

Total questions: 20

Worksheet time: 10mins

Name
Class
Date
1.

Which of the following is true about Internal Recruitment?

a)

Its time consuming

b)

You know the candidate already

c)

It can take longer

d)

New skills and ideas come with the new candidate

2.

Which of the following is not part of the selection process?

a)

Creating a short list of candidates

b)

Testing

c)

Interviewing the candidate

d)

Advertising the job

3.

This document contains key information about the job e.g. role and responsibilities, salary scale etc.

a)

Job description

b)

Person specification

4.

Which objective means to be seen in a positive way by not harming the local environment?

a)

Survival

b)

Provision of a service

c)

Socially responsible

d)

Customer satisfaction

5.

What is the first stage of the recruitment process?

a)

Advertise the vacancy

b)

Create a job description

c)

Identify the job vacancy

d)

Send out applications

6.

How many elements of the marketing mix are there?

a)

2

b)

4

c)

6

d)

8

7.

This document describes the 'ideal candidate' for the job - but is prepared before selection has even begun.

a)

Job analysis

b)

Job application

c)

Job specification

d)

Person specification

8.

Which of the following is NOT a function of the People Management area of an organisation?

a)

Recruitment and selection

b)

Market research

c)

Training

d)

Health and safety

9.

The growth stage of the product life cycle is where....

a)

The product is launched onto the market

b)

Sales begin to level off and reach their peak

c)

Sales increase quickly as customers are now more aware

d)

Sales begin to fall as the product become out of fashion

10.

The place element of the marketing mix is...

a)

When the customer buys the product

b)

Where the business buys the product

c)

How the customer gets to the business

d)

Where the customer purchases the product and how it gets there

11.

Training your employees will lead to them becoming....

a)

Better at their job

b)

More motivated

c)

Less likely to make a mistake

d)

All of the above

12.

Which of these is NOT a method of field research?

a)

Hall test

b)

EPOS

c)

Government statistics

d)

Observation

13.

Which of the following is not a good?

a)

iPhone

b)

Trainers

c)

Haircut

d)

Crisps

14.

What is a prototype?

a)

A method used to promote a new product to customers

b)

The first version of a product used to test it

c)

A stage products go through after launching onto the market

d)

A newer up-to-date version of a product

15.

Which of the following is a benefit of off the job training?

a)

Fewer distractions while training

b)

Higher productivity

c)

Less skilled

d)

Free food

16.

Field research is information.....

a)

Previously collected and resued for a new purpose

b)

Gathered first hand for a specific purpose

17.

Which type of training could be used to train an existing member of staff on new software?

a)

Induction

b)

On the job

c)

Off the job

18.

Induction training should....

a)

Make new employees feel uncomfortable

b)

Make new employees like knowledgeable about their job

c)

Have the essential information required to start their job

19.

Which of the following is a disadvantage of a big brand?

a)

Easily recognisable

b)

Fake copies can be made

c)

Higher prices can be charged

d)

Brand loyalty

20.

Which of these is a role normally carried out by staff in the marketing department?

a)

Market research to find out what customers want

b)

Producing cash budgets to predict cash flow

c)

Choosing a suitable supplier for the business

d)

Recruiting new staff to fill vacancies