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WorksheetsUnit 18- Revision 1
Total questions: 135
Worksheet time: 7hrs 45mins
In a workplace investigation, what should NOT be done
Hold private investigations
Keep the rest of the workplace updates regularly
Go over policies before conducting interviews
After gathering evidence, take an action consistent with policy
What is NOT a valid evidence in a workplace investigation?
The complaint's testimony
Hearsay from other employees
Video of the situation being complained about
Witness statements
What should you avoid when investigating a situation in your workplace?
Open-ended questions
Confidentiality
Documentation
Bias
Direct cause of an incident refers to
The first action that initiated the problem
The immediate response from the organization to the incident
The underlying reasons for not preventing the incident
The immediate result of an unsafe working condition
The connection of laws and legislations with investigations is
The investigations should be carried out according to the law and regulations
The laws provide data and evidence- helpful for the investigations
The laws put an obligation of developing root cause analysis
The laws provide biased benefits to who the government likes more
Which of the following is the most important reason to conduct investigations?
To observe and learn the safety culture at different situations
To fulfil the obligation under legislations for costs and insurance requirements
To blame or hold someone accountable for their work practices
To identify the damages and financial losses after the incident
Not implementing corrective actions leads to
Human error at workplace
Similar incident reoccurring
Management failure
No training oppurtunities for the employees
RIDDOR stands for
Recordkeeping of Information of Deaths and Diseases in Occupational Regulations
Reporting Incidents of Deaths and Diseases in Occupational Regulations
Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
Reporting Incidents of Deaths and Disease Occurrences Regulations
The tool that helps investigators to identify the sequence of causes of an incident
Checklist of all possible causes
Models of causation
Questionnaire for all employees
Consent form
The nature of workplace processes helps the investigator to understand the
Safety culture at the organization
Behaviour and morals at the organization
Planned processes at the organiation
Ongoing improvement at the organization
1. Which of the following means legal requirement?
What is needed by the manager
What is needed by law
What is needed by employees
All of the above
Environmental policy is an example of ______________________
combination record
visual record
oral record
Written record
Which of the following will be included in visual records?
audio control devices
geographic Imagery
policy document
Files on computer
_______________is the act of keeping track of the history of a person's or organization's activities, generally by creating and storing consistent, formal records.
Discussion
PCBUs
communication
recordkeeping
Why do we need to keep records in HSE?
Legal requirement
For evidence in case of accidents
proof that the business is working appropriately
All of the above
A CCTV footage is an example of___________
Oral record
Visual record
Combination
All of the above
logs of transmitted voices/sounds/noises is an example of ______________
visual record
oral record
written record
combination record
The process of using wordless messages to generate meaning is the definition of ____
Distractive communication
verbalism
Non- verbal communication
body language
Language differences, poor listening skills and misconceptions are the __________
Tools of communication
barriers of communication
methods of communication
Conflict
Speaking, listening, writing all constitute ________________communication.
Non-verbal
Modular
verbal
body language
Facial expression, gestures, eye contact all constitute____________
Verbal communication
non-verbal communication
both
modulation.
JHA is an abbreviation stands from ………
Job Hazard Activities
Job handout activities
Job hazard Analysis
none of the abovce
It’s not important to assess the JHA periodically.
True
False
Tornadoes and earthquakes are examples of ………...
Man-made emergencies
Natural emergencies
Civil emergencies
none of the above
An event or condition that caused or didn’t cause harm but has the potential to do so
Incident
Accident
Near Miss
Work related ill health
An unplanned, unwanted event which leads to injury, damage or loss.
Incident
Accident
Near Miss
Work related ill health
An unplanned, unwanted event that had the potential to lead to injury, damage or loss, but did not, in fact, do so.
Incident
Accident
Near Miss
Work related ill health
Diseases or medical conditions caused by a person’s work.
Incident
Accident
Near Miss
Work related ill health
ILO stands for: -------------
Internal Labor Standards on Occupational Safety and Health
International Labor Standards on Occupational Safety and Health
International Low Standards on Occupational Safety and Health
Institute Long Standards on Occupational Safety and Health
The report related to any event (typically negative) that occurs at a specific date and time. It often follows the pattern of someone did something on this date at this time at this place.
Incident Report
Complain Report
External Report
Internal Report
The Sources of information which should be available anywhere but not inside your organization
Incident Report
Complain Report
External Resource
Internal Resource
Material safety data sheets, Manufacturer information and National legislations and regulations are considered as:
Incident Report
Complain Report
External Resource
Internal Resource
Inspection Audit, Investigation and training reports are considered as:
Incident Report
Complain Report
External Resource
Internal Resource
Giving low priority to safety and just focusing on profit making is considered as
Profit culture
Positive safety culture
Negative safety culture
They are in middle level management position
Managers
Supervisors
CEO
Employees
They are in top level management position
Managers
Supervisors
CEO
Employees
They give feed back and suggest promotion & demotion.
Managers
Supervisors
CEO
Employees
If there is no safety culture, every member of the group will have to face consequences even if one is negligent and------
Compliant
Non-Compliant
Conformance
Safety Culture is beneficial for cost-reduction, fewer accidents and ------
Increased relativity
Increased Productivity
Decreased productivity
Safety culture benefits improved public relations which means--------
Communication gap between customers and company
Managing good communication with public or customers
Communication skills
What is an example of safe behaviour at the workplace?
Never using hazardous substances
Speaking to others about unsafe actions
Always wearing hearing protection
All the following are negative culture factors except________
Presence of a blame culture.
Lack of management commitment to safety
Health and safety receiving lower priority than other business issues.
The majority of people work safely because they want to. Not simply because they have to.
It is the outcome of the hazardous event.
Likelihood
Consequence
hazard
risk assessment
1. Compliance of the procedures means to ______
Disobey
Follow
Take it easy
Let it go
As an employer which of the following must you provide for your workers?
PPE
Transport
Housing
Entertainment
Who should report unsafe conditions at the workplace?
H&S officers
Task manager
All staff
Management
A major H&S failure can
affect the whole country economy very negatively
become a cause in the sequence of model of causes
guide the employees to take corrective actions and change policies
lead to near misses and incidents once in a while
One of the steps below is not part of an incident investigation
Writing a detailed job plan for a certain high-risk position
Deciding on corrective actions
Providing first aid to the injured person
Arresting all suspects at the incident scene
11. Without this step, the incident investigation has no real meaning
Recording the findings and giving recommendations
Implementing the corrective actions
Interviewing the witnesses
Planning processes to create good safety culture
Heinrich’s Domino theory is
An investigation technique
A model of incident causation
A risk assessment technique
A sequence of interviewing questions
The first block of the model of causes is called
Social environment and ancestry
Fault of a person
Unsafe act
Accident
Causes of any incident can be grouped in 5 categories
Task, material, hazards, visions and missions, personnel
Task, material and equipment, environment, personnel, management
Material and equipment, legislations, Manufacturer’s specifications, management
Material and equipment, hazards, environment, legislations, personnel
“Task” refers to
Managerial decisions
Physical work atmosphere, especially sudden changes in the surroundings
Actual work procedure being used at the time of the incident
The physical objects and substances and their maintenance
The physical and mental condition of the concerned individuals is related to
Management
Legislations
Personnel
Task
Industry knowledge skills include
Knowledge of raw materials, production processes, quality control, equipment
Mechanics
Equipment Purchasing
Basic mechanisms.
Giving low priority to safety and just focusing on profit making is considered as
Profit culture
Positive safety culture
Happy culture
Negative safety culture
Who is responsible for issuing a statutory OHS non-conformity notice??
Enforcing authority
Senior management
Ministry of agriculture and water.
Ministry of commerce and industry
_____________________ is a method for identifying and evaluating hazards associated with tasks (steps) with a specific job or activity and eliminating or mitigating them prior to conducting work.
Job description
Job hazard analysis
Non conformity
Risk assessment
................... This type of chemical can easily burn or ignite when it is exposed to oxygen
GAS
KEROSENE
FLAMABLE
DIESEL
Which route that the chemical enters the body through the breathing?
Inhalation
Injection
Ingestion
Absorption
Which route that the chemical enters the body with the food to the digestive system?
Inhalation
Injection
Ingestion
Absorption
Safety culture benefits improved public relations which means--------
Communication gap between customers and company
Managing good communication with public or customers
Communication skills
None of the above
To make something certain or prove that something is true or accurate
requirement
strength
verify
facilitate
Synonym of Compliance
Observe
Follow
Restrict
monitor
Each of the following individuals would be classified as an employee EXCEPT:
Controller of a company
College professor
Attorney (solo practitioner)
City police officer
Actions to prevent re occurrence of Non conformance
Good action
Corrective action
Reaction
Civil action
Who should you notify right away about an accident?
The immediate supervisor
The government’s Health and Safety Inspection Service.
The medical department.
The example of unsafe act is as follows except
Lubricating bearings or changing the drive belts while the machine is still running.
Operating a machine at a speed it is not designed to run at.
Confined space has not been declared safe for usage.
Running in front of a fork lift.
The inspector went to your branch. He inspected your area. But the name of the inspector has not already been written in the form. What do you think is proper should the worker member do?
Write the name of the inspector since you know him.
Let the inspector submit it correctly and completely done.
Tell him you signed it already.
Where should hazards be recorded?
In a schedule.
In a risk assessment.
In a job plan.
In a transport dispatch.
What must be recorded if more than five staff are employed?
Accidents.
Risk assessments.
Material safety data sheets.
Instructions.
What is a standard operating procedure?
Guidance note.
Approved code of practice.
Safe system of work.
Set of step-by-step instructions.
What reporting form should be used for a serious incident?
Report of a dangerous occurrence.
Report of a minor injury.
Report of a case of disease.
Report of a dangerous gas fitting.
What type of health and safety loss event does not require formal investigation?
Multiple fatalities.
Dangerous occurrences.
Major injury.
Less than seven days off work.
How are accident event sequences identified?
Fault tree analysis.
Causal factor analysis.
Management analysis.
Epidemiological analysis.
What would need to be reviewed in the event of an incident?
Noise levels.
Lighting levels.
Control measures.
Temperature levels.
Which is an incident causation model?
Strengths, weaknesses, opportunities, threats (SWOT).
Generally accepted accounts principles (GAAP).
Management oversight risk tree (MORT).
Health enhancing physical activity (HEPA).
What is the best way to record evidence from an accident scene?
Objective observation.
Structured interview.
Thermal equipment.
Critical evaluation.
Who monitors compliance with an Improvement notice?
Security.
Colleague.
Enforcing authority.
Safety representative.
What is the process for ensuring that corrective actions are being followed?
Operational audit.
Procedural audit.
Financial audit.
Behavioral audit.
How is a potential system failure identified?
Fault tree analysis.
Job system analysis.
Work system analysis.
Epidemiological analysis.
What negotiation skill will best help gain approval for health and safety recommendations?
Informed discussion.
Direct commands.
Autocracy.
Delegation.
What is a manufacturers' manual?
Schedule.
Catalogue.
Specification.
Operational guide.
Where would training records be located?
Finance.
Personnel.
Marketing.
Manufacturing.
______________________ by which work flows through an is the method organization.
a. Organizational data
b. Organizational information
c. Organizational structure
d. all of the above
_______________ is a system or organization in which people or things are arranged according to their importance
a. Results
b. Management representative
c. Evaluation
d. Hierarchy
What does RIDDOR stands for:
a. Rate of Injury, Diseases, and Dangerous Occurrence Reporting
b. Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
c. Reporting of Information on Diseases and Dangerous Occurrences Risk
d. Rate of Injuries, Diseases and Dangerous Occurrences Regulations
What is the first action to take when approaching the scene of accident?
Check for signs of life
Wait for the emergency services
Attend to most serious injury
Make sure the area is safe to enter
The accident book is a legal document that
a. Describes how business should deal with an accident
b. Details risk assessment and safety rules
c. Records the details of an accident in the workplace
d. Lists the first aid requirements of the workplace
Why should accidents in the workplace be reported?
a. To prevent a similar accident in the future.
b. Reduce levels of paperwork
c. Check whether staff are carrying out their duties or not.
d. To enable staff to learn from their mistakes.
. The most important reason for carrying out a risk assessment is to:
a. Reduce staff training needs
b. Check that employees understand health and safety.
c. Ensure employees receive the right training
d. Prevent accidents occurring in the future
Workplace Related Injuries, Illnesses And Deaths Impose Costs Upon?
a. Employees
b. The Community
c. Employers
d. All Of The Above
What is important to support the investigation process?
a. Accurately record the accident details
b. Carry out audit
c. Do risk Assessments
d. Give First aid Training
what does follow-up mean?
Performing risk assessment and audits as a part of hazard management
Identifying deficient areas of investigation process and action plan for corrective actions
Updating the health and safety policy and procedures to comply with corrective actions
None of the above
what is the reason of follow- up of an investigation?
It is required by international regulations and standards
It is required by the investigation team
It is required by the workers and employees
It is required by the victim’s family
What do we find from follow-up?
Whether the workers comply with new action plan
Whether the new action plan is effective
Whether the skills and competences is appropriate for the new action plan
All of the above
Who is responsible to follow up on the investigation? Choose 2
The investigation teams
Safety personnel onsite
Victim’s family
Organizational management
What happens if the investigation is not followed up?
The organization will put the investigation team in accountable position
The corrective action will minimize the further potential problems
It will not be clear whether the corrective action has helped to solve the problem or not
It will not allow the employees to continue their normal work activities
Which of the following is not a basic process of follow up that investigator should do?
Determine who should be communicated with
Manage the hazards in the organization
Allow sufficient time for implementation of corrective actions
Agree on a meeting date with the organization
which report contains the identification and causes of unsafe practices in just 48 hours?
Full investigation report
Incident report
Preliminary investigation report
Complaint report
What is the difference between interim corrective actions report and full corrective actions report?
Interim corrective actions are the temporary fix or solutions for a cause or risk identified in an incident, before the root causes are found
Interim corrective actions are implemented after the whole investigation process has ended
Interim corrective actions are more powerful and effective than the full corrective actions
Interim corrective actions refer to the closure and cleanup after an investigation is closed
what does sampling mean in verifying effectiveness of corrective actions?
The method of scheduling a regular check up to see how work procedures are carried out
A small group of items/specimen/equipment randomly selected to be tested for effectiveness
The group of organizations who implement the same corrective actions
To check ALL the improved practices and the obstacles or new challenges created
To make the solution work in future for a long-term period, it should be
Corrective only
Preventative only
Both corrective and preventative
Disciplinary
Which of the following may be used to identify organizational hazard levels in a hazard log document?
Risk assessment
Job hazard analysis
Hazard Classification
Hazard Report
Which class of hazard do acids that damage skin tissue come under?
Class 8- Corrosive substances
Class 7- Radioactive substances
Class 6- Infectious and toxic substances
Class 1- Explosives
Infrared rays is an example of which class of hazard?
Class 8- Corrosive substances
Class 7- Radioactive substances
Class 6- Infectious and toxic substances
Class 1- Explosives
What is a substance called when it can create or release oxygen and intensify fire?
Class 5- Oxidizing agent
Class 4- Flammable solid
Class 6- Infectious and toxic substances
Class 1- Explosives
Which of the following best describes a hazard log?
Most important document needed to control hazards
Record of all control actions and safety practices taken to avoid hazards
Document of risks and solutions for all common hazards in the workplace
Register of all hazards identified and solved according to dates
Which of the following is a logic tree checklist for management failures in safety system?
Failure Mode Analysis
Causal Factor Analysis
Management Oversight Risk Tree
Heinrich’s Domino model of causation
Which of the following is a model of incident causation?
Strengths, weaknesses, opportunities and threat analysis (SWOT)
Management Oversight Risk Tree (MORT)
Failure Mode Analysis
All of the above
Which of the following refers to a set of processes commonly or widely followed for successful/effective operations of work in all industries
Standard Operating Procedures (SOP)
Formal Work Instructions (FWI)
Policy
Instructions Manual
Which of the following refers to an operational guide with instructions of how to use a product?
Risk Assessment
Policy
Instructions Manual
Hazard Register
Which of the following refers to a step-by-step description of a job task/activity?
Risk Assesment
Formal Work Instructions (FWI)
Policy
Instructions Manual
Who is responsible for issuing a statutory OHS non-conformity notice??
Enforcing authority
Senior management
Ministry of agriculture and water.
Ministry of commerce and industry
What must be completed when a person is seriously harmed?
Material safety data sheet
Staff wages sheet
Incident report
Leave request form
What is the full form of SSW?
Standard Safety Workstations
Safety Standards Workplace
Safe Systems of Work
System Standards for Workplace
Which of the following can be used to develop SSW?
Investigation Report
Performance Review
Maintenance Log
Job Safety Analysis
Which of the following best describes Job Safety Analysis?
Identifying risks and hazards at a workplace
Identifying risks and hazards in a specific area
Identifying risks and hazards in steps of an individual job activity
Identifying risks and hazards in a broader area around different job activities
______________ might force an employer to make an improvement within the workplace within a given time period
Improvement notice
Enforcement notice
Non-conformity notice
Prosecution notice
The process of compulsory registration to access and practice a professional job
Competency Test
Training License
Civil Affairs registration
Occupational licensing
It is a method of identifying hazards/risks and their specific control measures for a specific area
Risk Assessment
Job Safety Analysis
Hazard Report
Audit Report
Who is required to fill out the non-conformity notice/report?
Enforcing Auditor/inspector
Supervisor
Safety Manager
Chief Executive Officer
What is included in a non-conformity notice?
Identification of hazards during the safety tour and inspection
Identification of what went wrong and action plan to correct and prevent the problem
Identification of changes in methods not mentioned in the agreed plans
Identification of business failures and strategies to fix them
The document which contains the process of coordinating product deliveries with available delivery men is called
Transport dispatches documentation
Site orders book
Transportation Schedules
Delivery Management Record
Which of the following is an online electronic document used in investigations?
Workplace inspection
Development Plan
Accident book
RIDDOR report
When asking questions during an Interview, an auditor must be________________
friendly
neutral
polite
all of the above
What are the main sources of information during auditing?
Documentation
interview
observation/inspection
all of the above
An event or condition that caused or didn’t cause harm but has the potential to do so.
Incident
Accident
Near Miss
Work related Ill Health
An unplanned, unwanted event which leads to injury, damage or loss.
Incident
Accident
Near Miss
Work related ill health
An unplanned, unwanted event that had the potential to lead to injury, damage or loss, but did not, in fact, do so.
Incident
Accident
Near miss
Work related ill health
Diseases or medical conditions caused by a person’s work.
Incident
Accident
Near Miss
Work related ill health
ILO stands for: -------------
Internal Labor Standards on Occupational Safety and Health
International Labor Standards on Occupational Safety and Health
International Low Standards on Occupational Safety and Health
Institute Long Standards on Occupational Safety and Health
The report related to any event (typically negative) that occurs at a specific date and time. It often follows the pattern of someone did something on this date at this time at this place.
Incident Report
Complain Report
External Report
Internal Report
The Sources of information which should be available anywhere but not inside your organization
Incident Report
Complain Report
External Resource
Internal Resource
Inspection Audit, Investigation and training reports are considered as:
Incident Report
Complain Report
External Resource
Internal Resource
