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WorksheetsTEST UNIT 2
Total questions: 20
Worksheet time: 10mins
What is the meaning of the caller?
joined or linked together
someone who makes a phone call, especially a member of the public who calls a radio or television programme while it is being broadcast
to operate a phone or make a phone call to someone by choosing a particular series of numbers on the phone
connected with what is happening or being discussed
What is the meaning of Hang up?
communication by letters or email
something that someone tells you to do
to end a phone conversation
to answer
What is the meaning of Appointment?
an arrangement for a meeting
an assembly for a common purpose
as an alternative to something expressed or implied
connected with what is happening or being discussed
What is the meaning of Delay?
to prevent the occurrence or effectiveness
joined or linked together
the act of postponing, hindering, or causing something to occur more slowly than normal
a place where a person or organization may be communicated with asked for her name, address, and phone number
a shortened form of a written word or phrase used in place of the whole word or phrase
Instead
Appointment
Abbreviation
Delivery
the fact of reaching, stretching, or continuing; the act of adding to something in order to make it bigger or longer
Extension
The instructions
Relevant
Dial
communication by letters or email
Address
Avoided
Correspondence
Instead
Hello, ABC Travel, Somying speaking._________
Yes, can I speak to Mr. John Doe, please?
How can I help you?
I’ll put you through to Mr. Peter
Can I speak to John?
I heard you called me.
Tom : May I speak to Nida, please? Is she in ?
John : Yes,____________, please. I’ll see if she’s in
I’m sorry. Nida is in the meeting.
Can I take a message?
hold the line a moment
At what number can you be reached?
"nine-five-four-oh-double two-six"
954-0026
954-0266
954-0226
950-4226
4. A: Can I take a message?
B: ____________
Yes, if you would like to.
Please take this message today.
Yes, you can take this message.
Yes, please ask him to call Tom today.
A: Hello, I’m Bob Marine.
B. _____________
Please leave your message after a beep. Bye.
I can’t pick up the phone now
I’m sorry I missed your call this morning
I think you’ve got the wrong number.
Sorry, I can’t hear you.
A: Can you hear me now?
B: No, not very clearly. It’s really noisy here.
A:___________.
B: Oh, of course!
She’s on another line.
Thank you
I’m sorry. I might dial the wrong number.
Could you say that again?
He’s ________tomorrow morning about 7:30
arrived
To arriving
arriving
arriving in the
I _____call you later/soon.
Am
Will be
Am to
Will
We _______to Bangkok next week.
are drive
are driving
are talk
talking
She_____ to a customer on the phone.
is call
Talk
is talking
Is Called
Which one has the same meaning as the word escape?
Avoided
Connected
Delivery
Which of the following is synonymous with the word continually?
Go ahead
Relevant
Extension
A:oh could you______that please ?
Mai : yes mai m-a-i
Name
Sent
Spell
