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Effective Comunication

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

______ means communication without words.

a)

 Object communication

b)

Written communication

c)

Oral communication

d)

 Non- verbal communication 

2.

The important components of communication environment are :

I. Message

II. Response

III. Channel

IV. Telephone

a)

I,II and IV

b)

I , II and III

c)

II,III and IV

d)

All of the above

3.

The transmission of the reciever's response to the sender is called

a)

Langauge

b)

Speech

c)

Feedback

d)

None of the above

4.

A __________ connects the sender to the receiver.

a)

Channel

b)

Noise

c)

Communication

d)

feedback

5.

__________ aims at making people work together for the common good of the organization.

a)

communication

b)

conversation

c)

combination

d)

connection

6.

 normally communication is _____, wherein the information or message is transferred from one person to other

a)

impersonal

b)

interpersonal

c)

personal

d)

 important

7.

Most of us use ________ and _______ in addition to words, when we speak.

a)

words and gestures

b)

gestures and body language

c)

body language and posture

d)

posture and eye gazing

8.

 Communication that takes place between the members of an organization – within themselves is ________.

a)

external

b)

formal

c)

informal

d)

internal

9.

Oral communication ensures________ and__________.

a)

 fluency; speed

b)

adequate attention; immediate response

c)

 speedy interaction; immediate response

d)

speed; attention

10.

Unclarified assumptions in a communication can lead to_________ and_________.

a)

 premature evaluation, poor listening

b)

lack of planning, physical barriers

c)

information overload, selective perception

d)

confusion, misunderstanding