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ALTEA DCS

Total questions: 22

Worksheet time: 12mins

Name
Class
Date
1.

When you connect to Altea, which menus are displayed?

a)

Flight, Customer, Baggage, Boarding, Seat map

b)

Applications, Device, Navigation, Exit, Help

c)

Acceptances Figures, Customer List, View Customer,

2.

Which system is used for check-in, boarding and rerouting of passengers?

a)

Customer Management

b)

Flight Management

c)

Reservation Management

3.

How could you add inbound bag?

a)

From Customer Display, Add Bag F11

b)

From Customer Display, Add Bag F11

c)

From Customer Display, Baggage AF3, F3 Add Bag

4.

How many tabs do you have in the application section?

a)

5

b)

11

c)

15

d)

22

5.

How many tabs can you open in altea?

a)

5

b)

7

c)

9

d)

10

6.

How can you display Acceptance Figures?

a)

From application, Flight Monitor, Acceptance Figures

b)

From Flight, View Flight information, Acceptance Figures

c)

From Application, Flight, Acceptance Figures

7.

How a passenger could be on the ineligible list? (3 possibilities)

a)

Baggage

b)

Travel information

c)

Granted Luggage

d)

Comment

8.

What is the passenger check-in tab?

a)

Customer

b)

Seatmap

c)

Boarding

9.

What the passenger name record is for Altea?

a)

CPR

b)

PNR

c)

TKNE

10.

How to open a flight?

a)

From Application, Flight, Flight Update

b)

From Application, Flight, A/C Reg/ Loc, Flight Update

c)

From Application, Flight Update, Flight

11.

How do you find the passenger's cpr in altea before check-in? (3 possibilities)

a)

Name

b)

PNR

c)

Security number

d)

TKNE

12.

What does the black link means? (2 possibilities)

a)

Adulte+Inf

b)

Adulte+Adulte

c)

Adulte+CBBG

d)

Adulte+Extr

13.

What does the blue link means?

a)

Adulte+CBBG

b)

Adulte+Adulte

c)

Adulte+Inf

14.

Is it possible to remove an infant from an accepted adult's CPR?

a)

Vrai

b)

Faux

15.

Which path do you use for a volunteer passenger?

a)

From CPR, Customer, Update volonteer Statut

b)

From CPR, Disruption, Update Disruption

c)

From CPR, Disruption, Update Volunteer Statut

16.

When can you assign a seat to a passenger?

a)

Before Check-In

b)

After Check-In

17.

How could you allocate a seat?

a)

From customer Display, Menu Seating AF11, Change Seat CF7

b)

From customer Display, Menu Seating AF10, Allocate F9

c)

From customer Display, Menu Seating AF11, Allocate F9

18.

What is the mandatory list after boarding?

a)

PNL

b)

PIL

c)

PNR

19.

How could you allocate a seat?

a)

From customer Display, Menu Seating AF11, Change Seat CF7

b)

From customer Display, Menu Seating AF10, Allocate F9

c)

From customer Display, Menu Seating AF11, Allocate F9

20.

Houw could you upgrade a passenger?

a)

From Customer Display, Menu Customer CF10, Menu Regrade, Add Regrade

b)

From Customer Display, Menu Customer CF10, Menu Regrade,Manual Regrade SF6

c)

From Customer Display, Menu Customer CF4, Menu Regrade,Manual Regrade SF6

21.

What does the Pink Star Icon means in baggage Menu?

a)

Baggage offer

b)

Baggage prepaid

22.

When you connect to Altea, which menus are displayed?

a)

Flight, Customer, Baggage, Boarding, Seat map

b)

Applications, Device, Navigation, Exit, Help

c)

Acceptances Figures, Customer List, View Customer,