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orientation day 1 knowledge check

Total questions: 25

Worksheet time: 9mins

Name
Class
Date
1.

Below answer is showing membership tiers of Hilton Honors, except

a)

Silver

b)

Gold

c)

Member

d)

Basic

2.

When was our cookies baked in space

a)

June 2020

b)

June 2019

c)

July 2019

d)

July 2018

3.

We promise to create the best, most inclusive home for all at Hilton

is a promise for

a)

Customers

b)

Team Member

c)

Owners

4.

Our Purpose is also made up of the promise that we are committed to making to our ....................................., except

a)

Team Members

b)

Customers

c)

Owners

d)

Communities

e)

Family

5.

When & Where 1st Hilton hotel built ?

a)

1919 in Cisco, Texas

b)

1919 in USA

c)

1991 in Texas

d)

1991 in USA

6.

Which one is not OUR FIRST at Hilton

a)

1920s, Hotel with cold running water

b)

1930s, to introduce in room dining menu

c)

1940s first in room television

d)

1970s to introduce the minibar

7.

Integrity means, We do the right thing, (a)  

8.

Hilton's online learning platform for skills and professional development named is

a)

Hilton Academy

b)

Hilton University

c)

Hilton Academy Online

d)

Hilton Campus

9.

Hilton has ................ brands

a)

18

b)

17

c)

28

d)

38

10.

Mr. and Mrs. Vera are planning a trip of their dreams for their 40th wedding anniversary. They are experienced travelers looking for exceptional personal service and culinary excellence and are drawn to this iconic luxury brand’s impressive public spaces, worthy of hosting history

Which brand is fit with the scenario above

a)

Waldorf Astoria Hotels & Resorts

b)

Conrad Hotels & Resorts

c)

Hilton Garden Inn

d)

Hilton

11.

The guest loyalty program for the entire Hilton portofolio of brands, named Hilton ........

a)

Bonvoy

b)

Honors

c)

Rewards

d)

Points

12.

With its beloved warm chocolate chip cookie, this full-service brand is a symbol of comfort for travelers around the world. It’s perfect for Mr. Batta who is traveling on business and looking for a brand he can trust to provide everything he needs at the end of a long day.

Which brand is fit with this scenario

a)

Doubletree by hilton

b)

Hilton Garden Inn

c)

LXR

d)

Hilton

13.

Everything we do at Hilton is guided by these values of ............................. Except

a)

Hospitality, Integrity, Leadership,

b)

Team,

Owner,

Now

c)

Hospitality, Integrity, Leadership,

Teamwork,

d)

Ownership

Now

14.

A full week dedicated to celebrating you and the extraordinary hospitality experiences that you deliver every day.

We call this recognition program as

a)

International Housekeeping Week

b)

Team Member Appreciation Week

c)

Catch Me at My Best

d)

Hospitality Heroes Award

15.

WARMTH is our service core skills.

W stands for

a)

Welcome to value All

b)

Welcome and Value All

c)

Welcome Every Guest

d)

Welcomed & Value All

16.

WARMTH is our Core Service Skills.

H stands for

a)

Honor every guest

b)

Honors every guest

c)

Honours guest

d)

Hilton Honors for guest

17.

First Doubletree hotel opened in

a)

1699

b)

1966

c)

1969

d)

1996

18.

The Doubletree Cookie Launched in

a)

1986

b)

1988

c)

1896

d)

1968

19.

In....................., the DoubleTree Cookie recipe was released publicly for the first time

a)

2021

b)

2020

c)

2000

d)

2022

20.

How many Hilton hotels exist in Indonesia

a)

2

b)

3

c)

8

21.

At Hilton, we are inspired by our founding vision: To Fill the earth with

(a)  

22.

One of action of CARE to life in Community is ....... except

a)

Travel with Purpose

b)

LightStay

c)

Teaching Kids with Care

d)

CARE RALLY

23.

Team Member and Family & Friends Travel Program Rate for Doubletree is

a)

$40

b)

$50

c)

$60

d)

$80

24.

Team members Travel program called ?

a)

Travel to Hilton

b)

GO HILTON

c)

HILTON HONORS

d)

TRAVEL WITH HILTON

25.

Hilton Honors Dining Discount for Members & Silver Members is

a)

25%

b)

15%

c)

10%

d)

20%